Yudarcid Cruz
Brooklyn,NY
Summary
Dynamic administrative professional with extensive experience supporting C-suite executives at New York University. Proven expertise in report preparation and effective communication, streamlining workflows to enhance productivity. Adept at managing complex calendars and travel arrangements, ensuring seamless operations and high-level support for senior leadership. Committed to maintaining confidentiality and fostering team collaboration.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant
JM Las Americas Bakery, Corp.
Jackson Heights, NY
01.2024 - Current
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Managed office supplies inventory and placed orders when necessary.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Responded to customer issues to provide immediate resolution and improve retention.
- Processed invoices for payment using accounting software applications.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Created travel arrangements and distributed travel details to appropriate personnel.
Administrative Assistant
New York University
New York, NY
08.2023 - 01.2025
- Provided high-level executive support to C-suite leadership, managing complex calendars, travel arrangements, and confidential correspondence.
- Coordinated and facilitated executive meetings, including preparing agendas, taking minutes, and ensuring seamless communication between departments.
- Managed sensitive information with discretion, handling corporate documents, reports, and executive communications with confidentiality.
- Streamlined administrative processes by implementing efficient workflows, improving productivity, and enhancing office operations.
- Served as a key liaison between executives, staff, and external stakeholders, ensuring smooth coordination and professional representation of leadership.
Emergency Dispatcher
New York University
New York, NY
08.2022 - Current
- Input calls for service into CAD software to accurately reflect and document all work being conducted by field officers.
- Dispatch officers and supervisors to emergency situations in a timely manner in order to protect and serve the NYU community.
- Complete monthly courses/ monthly equipment tests in order to stay up to date on certifications and guarantee all failover equipment are in working condition in case of emergency.
- CTO Certified
911 Lead Dispatcher
New York City Police Department, NYPD
Brooklyn, NY
01.2019 - 12.2022
- Supervise 3rd shift dispatchers and serve as a liaison between the communications staff and PD field units in regards to incidents/ reports, and daily operations.
- Provide daily updates to sector supervisor regarding daily training assessments/ Priority calls requiring notifications / and any concerns regarding specific calls for service.
- Act as a communications training officer (CTO) within the communications center and train new incoming employees on how to effectively perform job duties.
Executive Administrative Aide
DOV Sales Inc
Brooklyn, NY
04.2012 - 09.2022
- Company Overview: Real Estate/Law Firm
- Provide comprehensive administrative support to ensure efficient daily operations of the department or organization.
- Perform various clerical duties, including answering and directing phone calls, managing correspondence, and organizing and maintaining electronic and paper files, Prepare and distribute meeting agendas, minutes, and other relevant materials.
- Schedule and coordinate appointments, meetings, and travel arrangements for executives or staff members.
- Assist in the preparation and editing of reports, presentations, and other documents.
- Conduct research, compile data, and prepare reports or presentations as required.
- Assist in budget preparation and tracking by collecting and analyzing financial information.
- Coordinate and facilitate internal and external communication, including email correspondence, memos, and other documents.
- Collaborate with colleagues and provide administrative support as needed.
- Ensure adherence to organizational policies and procedures.
- Uphold a high level of confidentiality and handle sensitive information with discretion.
- Stay updated on industry trends and best practices in administrative support.
- Perform other related duties as assigned by supervisors or management.
- Real Estate/Law Firm
Education
Associates - Criminal Justice
Nassau Community College
Garden City, NY06.2025
Bachelors - Criminal Justice
John Jay, School of Engineering
New York, NY05.2027
Skills
- Report preparation
- Effective communication
- Team collaboration
- Critical thinking
- Calendar management
- Scheduling
- Senior leadership support
- Business operations support
- Schedule management
- Database entry
- Data organization
- Microsoft PowerPoint
- Payroll and benefits administration
- Spreadsheet management
- Travel arrangements
- Multi-line telephone system operation
- Account balancing reconciliation
Certification
- CPR/First Aid
- CTO Certified
Languages
Spanish
Professional
References
References available upon request.
Timeline
Administrative Assistant
JM Las Americas Bakery, Corp.
01.2024 - Current
Administrative Assistant
New York University
08.2023 - 01.2025
Emergency Dispatcher
New York University
08.2022 - Current
911 Lead Dispatcher
New York City Police Department, NYPD
01.2019 - 12.2022
Executive Administrative Aide
DOV Sales Inc
04.2012 - 09.2022
Associates - Criminal Justice
Nassau Community College
Bachelors - Criminal Justice
John Jay, School of Engineering
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