Yudith Munoz De Hernandez
Summary
Experienced Deli Manager with over 13 years of success at Publix Super Markets leading high-volume deli operations. Proven ability to coach and develop associates, manage scheduling and inventory, maintain exceptional food safety standards, and deliver outstanding customer service. Recognized for increasing sales, minimizing waste, and creating a positive, customer-focused work environment while consistently meeting Publix’s high operational standards.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Deli Manager
Publix Super Market Store #0639 #1128 #1284
Port Saint Lucie, Florida
05.2023 - Current
- Lead all daily deli department operations in a fast-paced retail environment.
- Supervise, coach, train, and evaluate deli associates to ensure excellent customer service and operational efficiency.
- Prepare employee schedules
- Monitor inventory, place orders, and maintain proper stock levels to meet customer demand.
- Ensure compliance with Publix policies and all food safety and sanitation regulations.
- Maintain attractive merchandising displays that drive sales and enhance the customer experience.
- Resolve customer concerns professionally, building customer loyalty and satisfaction.
- Reduce shrink through proper inventory rotation, forecasting, and quality control.
- Consistently achieve department goals for sales, productivity, and profitability.
Deli Clerk
Publix Super Market Store # 1384
Lake Worth, Florida
08.2013 - Current
- Prepared deli products according to food safety standards and customer requests.
- Assisted customers in selecting meats, cheeses, and prepared foods with knowledgeable advice.
Assistant Deli Manager
Publix store #0859 #1237 #0241 #1128 #1284
Port Saint Lucie, Florida
01.2019 - 01.2023
- Assisted with the daily management of deli operations.
- Trained new associates on food preparation, customer service, and food safety procedures.
- Supported inventory management and ordering.
- Assisted with scheduling, coaching, and maintaining a productive team environment.
Kitchen Cook
Burger King
Delray Beach, Florida
07.2012 - 08.2013
- Prepared and assembled food items according to standardized recipes.
- Operated kitchen equipment safely and maintained cleanliness throughout the kitchen area.
- Followed food safety guidelines to prevent cross-contamination and ensure hygiene standards.
Education
High School Diploma -
Licey Al Medio
Dominican RepublicSkills
- Deli Department Management
- Team Leadership & Associate Development
- Customer Service Excellence
- Inventory Control & Product Ordering
- Food Safety & Sanitation Compliance
- Scheduling & Labor Management
- Merchandising & Sales Growth
- Shrink & Waste Reduction
- Quality Assurance
- Conflict Resolution
- Food Preparation
- Time management
Accomplishments
- At store # 1128 Daphney was my assistant and got promoted to deli manager.
- Meghan was my assistant at Store #1284 and got promoted to deli manager
- Ethan,Sandy and Tasha were my contenders at store #1284 and they got promoted to Assistant deli manager .
- I currently couching and training :
- sky
- Benite (Bee)
- LeAnn
Certification
- Food Protection Certification
CPR/First Aid Certification
Timeline
Deli Manager
Publix Super Market Store #0639 #1128 #1284
05.2023 - Current
Assistant Deli Manager
Publix store #0859 #1237 #0241 #1128 #1284
01.2019 - 01.2023
Deli Clerk
Publix Super Market Store # 1384
08.2013 - Current
Kitchen Cook
Burger King
07.2012 - 08.2013
High School Diploma -
Licey Al Medio