Yujuan Pan
Las Vegas
Summary
Dynamic Table Games Dealer with a proven track record at Caesars Palace, excelling in customer service and money handling. Recognized for keen observation and professionalism, I effectively managed high-stress situations, ensuring fairness and enhancing guest satisfaction. Committed to reliability and punctuality, I fostered a welcoming atmosphere that elevated the gaming experience.
Overview
15
15
years of professional experience
Work History
Table Games Dealer
Caesars Palace
Las Vegas, NV
07.2011 - Current
- Conducted table game operations, ensuring adherence to house rules and procedures.
- Assisted guests with game rules, enhancing overall customer experience and satisfaction.
- Managed cash transactions accurately, maintaining accountability for chips and payouts.
- Monitored gameplay for fairness and compliance, addressing disputes promptly and effectively.
- Provided exceptional customer service by engaging players and fostering a welcoming atmosphere.
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
Education
High School Diploma -
Chongqing
China06.1992
Skills
- Reliability and punctuality
- Excellent customer service
- Keen observation
- Money handling expertise
- Professionalism
Additional Information
Over 20 years of experience in multiple games.
Craps, baccarat, roulette, black jack and speciality games
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Table Games Dealer
Caesars Palace
07.2011 - Current
High School Diploma -
Chongqing