Yukie Lee

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
• Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
• Assembled and maintained patient medical records and other documents related to patient care.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

Direct patient care working in the Nursing Float Pool caring for patient population's in the ER, OB, Med/Surg, ICU and Long Term Care under the direct supervision of Licensed Practical and Registered Nurse's.

• Assisted with the implementation of personalized therapeutic interventions under the supervision of registered nurses.
• Reduced patient anxiety through effective communication and a calm demeanor during difficult situations.
• .Upheld strict confidentiality standards when handling sensitive patient information, ensuring compliance with HIPAA regulations.
• Enhanced patient care by providing compassionate assistance with activities of daily living.
• Prevented pressure ulcers through regular turning, repositioning, and skin assessment on at-risk patients.
• Increased patient satisfaction with timely responses to call lights and addressing their needs promptly.
• .Provided high-quality care to patients of diverse backgrounds and needs, demonstrating cultural competence and sensitivity.