YukMo (Teddy) Tse
Flushing,NY
Summary
Detail-oriented cashier with experience in efficiently processing transactions and maintaining accurate cash drawer balances. Known for exceptional problem-solving skills and a commitment to fostering a welcoming environment for customers.
Dedicated customer service professional with strong cash handling and POS system proficiency. Committed to delivering exceptional customer experiences through effective communication and attention to detail.
Overview
16
16
years of professional experience
Work History
Customer Service Cashier
Chef Wong Bistro
Flushing, NY
08.2023 - 01.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional service by addressing customer inquiries and resolving issues promptly.
- Maintained accurate cash drawer balance through meticulous tracking of transactions.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Utilized POS system to handle customer cash and credit card transactions.
Air Import Agent
Fedex Trade Network
Jamaica, NY
11.2012 - 08.2023
- Coordinated air import operations, ensuring timely clearance and delivery of shipments.
- Managed documentation and compliance for international air freight, adhering to regulatory requirements.
- Coordinated with overseas partners for seamless handling of air import shipments and prompt delivery to clients.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Tracked shipment progress diligently, updating clients on any changes or potential delays in a timely manner.
Car Mechanic
AZ Auto
Flushing, NY
02.2010 - 10.2012
- Diagnosed and repaired mechanical issues in various vehicle systems, ensuring optimal performance and safety.
- Conducted routine maintenance services, enhancing vehicle reliability for customers.
- Increased customer satisfaction by providing timely and accurate diagnostics for vehicle issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Education
High School Diploma -
Bayside High School
Bayside, NYSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Guest services
- Cash handling expertise
- POS system operation
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Professional Working
English
Full Professional
Timeline
Customer Service Cashier
Chef Wong Bistro
08.2023 - 01.2026
Air Import Agent
Fedex Trade Network
11.2012 - 08.2023
Car Mechanic
AZ Auto
02.2010 - 10.2012
High School Diploma -
Bayside High School