YUKO GAMBLE
Warner Robins,GA
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at DAI-ICHI, INC. Proven ability to enhance guest experiences through effective communication and efficient service. Expertise in cash handling and guest relations management, consistently fostering positive relationships and ensuring satisfaction in fast-paced environments.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
2026
2026
years of professional experience
Work History
Server
DAI-ICHI,INC.
04.2023 - Current
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Assisted in training new staff on menu items and operational procedures to enhance team performance.
- Collaborated with kitchen staff to ensure timely preparation and delivery of food orders.
- Handled cash transactions accurately, maintaining proper cash register procedures throughout shifts.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Home Health Care Provider
Japanese Red Cross Society
2010 - 2019
- Provided compassionate personal care to clients, ensuring comfort and safety in their daily activities.
- Assisted clients with mobility and physical exercises, promoting independence and well-being.
- Monitored vital signs and reported changes in health status to healthcare professionals promptly.
- Developed individualized care plans in collaboration with interdisciplinary teams to address client needs effectively.
- Trained new staff on best practices for patient care, enhancing service quality and compliance standards.
- Assisted patients with daily living activities, promoting independence and preserving dignity.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Addressed emergency situations promptly and effectively while adhering to established protocols for crisis intervention and escalation when necessary.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Monitored vital signs and reported changes to medical staff, contributing to timely interventions and improved health outcomes.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Monitored progress and documented patient health status changes to keep care team updated.
Education
Associate of Social Welfare - Social Welfare
MUSASHINO JUNIOR COLLEGE
JAPANSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Safe food handling
- Supply restocking
- Table bussing
- Guest relations management
Timeline
Server
DAI-ICHI,INC.
04.2023 - Current
Home Health Care Provider
Japanese Red Cross Society
2010 - 2019
Associate of Social Welfare - Social Welfare
MUSASHINO JUNIOR COLLEGE