Yulaykis Del Salto
West Park
Summary
A position that utilizes my experience in order to enhance the development, growth and success of the organization.
Overview
18
18
years of professional experience
Work History
Patient Access Representative
Mount Sinai Medical Center
Miami Beach, FL
10.2018 - Current
- Obtaining and reviewing patient information
- Scheduling patient appointments
- Verifying insurance benefits eligibility
- Calculating and receiving patient co-pay
Front Desk/Insurance Coordinator
Zambrano Orthodontics
Coral Gables, FL
05.2015 - 06.2018
- Ensure the efficient day to day running of the practice
- Prepare orthodontic treatment plan patient contracts
- Verify patient dental insurance benefits and eligibility
- Bill dental claims department/follow up calls for pending payments
- Collection of patient outstanding debts
- Deal with high volume of patient queries in a sympathetic and polite manner
- Travel to three office locations: Coral Gables, Miami Beach and Key Biscayne
- Scheduling new patient appointments/rescheduling – high volume of phone calls
- AIDET for patient communication (acknowledge, introduce, duration, explanation and thank you)
Patient Financial Representative 2, Surgical Services
Baptist Health South Florida
Miami, FL
09.2011 - 05.2015
- Delivering excellent customer service to patients and staff.
- Assisting corporate pricing office in determining charges for self pay and cosmetic charges.
- Identifying patients that do not have financial arrangement form completed.
- Review patient care record to verify accuracy. Issues correction sheets to staff as needed.
- Enter data in the computer on all patient charges.
- Provide support on logging of diagnostic cases.
- Provides price quotes, as necessary, to finance department, physicians, patients and registrars.
- Reviewing supplies for the staff and placing the orders for them.
- Other duties as required by the organization’s management.
Clerk 3
Miami Dade County Water & Sewer Dept., Water Distribution Division
Miami, FL
04.2010 - 07.2011
- Post and balance the Division’s journals, ledgers and other records for the Accounting Section.
- Assist the Administrative Officer by organizing, preparing and conducting multiple office functions and clerical duties such as charge of accounts data entry control, routine reports in excel for job orders and invoices submitted for payments to accounts payable.
- Responsible for many human resources functions.
- General usage of ERP Financial program such as creating, opening, modifying requisitions and running accounts payable queries report.
- General clerical duties including operating standard office equipment such as a personal computer, copy or facsimile machine and calculator. Screen telephone calls, opens, sorts, and distributes incoming mail.
- Other duties as required by the Division’s Supervisors.
Service/Parts Associate
Braman Motors
Miami, FL
08.2008 - 04.2010
- Processed method of payments such as credit cards, traveler's check/personal checks with approvals. Reported all transactions to the General Manager.
- Customer service: Meeting customer’s expectations, greeting clients making them feel welcome and providing them with information.
- Bookkeeping; reviewing invoices in preparation for customers’ purchases.
- General clerical duties.
Education
Associate of Arts - some college credits
Miami Dade College
Miami, FL01.2010
High school diploma - undefined
Barbara Goleman High School
Miami, FL01.2008
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Patient check-in
- Multitasking and organization
- Registration and admissions
- Phone and email etiquette
- Healthcare systems navigation
- Strong empathy
- Team collaboration
- Money handling
- Insurance billing
- Eligibility determination
- Friendly and outgoing
- Health insurance knowledge
Timeline
Patient Access Representative
Mount Sinai Medical Center
10.2018 - Current
Front Desk/Insurance Coordinator
Zambrano Orthodontics
05.2015 - 06.2018
Patient Financial Representative 2, Surgical Services
Baptist Health South Florida
09.2011 - 05.2015
Clerk 3
Miami Dade County Water & Sewer Dept., Water Distribution Division
04.2010 - 07.2011
Service/Parts Associate
Braman Motors
08.2008 - 04.2010
Associate of Arts - some college credits
Miami Dade College
High school diploma - undefined
Barbara Goleman High School