Yuleidv Pacheco
Buffalo Wild Wings
TOMBALL,TX
1
Language
4
years of professional experience
Experienced with handling customer inquiries and providing excellent service. Utilizes effective communication to resolve issues and ensure satisfaction. Knowledge of problem-solving techniques and adaptability in dynamic environments.
Work History
Server
3 Years 2 Months- Delivered exceptional customer service in fast-paced environments, ensuring guest satisfaction and repeat business.
- Managed high-volume orders efficiently during peak hours, maintaining accuracy and speed of service.
- Trained and mentored new staff on menu items, service procedures, and customer engagement techniques.
- Collaborated with kitchen staff to ensure timely food preparation and adherence to quality standards.
- Conducted inventory checks to maintain stock levels, minimizing waste and optimizing supply chain efficiency.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Greeter
4 Years 3 Months- Greeted guests warmly, creating a welcoming atmosphere and enhancing customer experience.
- Managed guest waitlists efficiently, ensuring timely seating and reducing wait times.
- Collaborated with team members to maintain cleanliness and organization in the front area.
- Assisted in training new greeters on operational procedures and customer service best practices.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
Education
High School Diploma
Bachelor of Science - Nursing
Skills
Exceptional customer service
Customer interaction
Sales techniques
Cash management
Cleanliness standards
Task prioritization
Call handling efficiency
Memory retention
Strong work ethic
Physical endurance
Excellent communication
Relationship building
Languages
Spanish
Native or Bilingual
Timeline
Server
Buffalo Wild Wings
08.2023 - CurrentRead More
Greeter
Buffalo Wild Wings
07.2022 - CurrentRead More
Lone Star College
Bachelor of Science from Nursing
Read More
Tomball Memorial High School
High School Diploma
Read More