Yuleisy Molina Colón
Ocala ,Florida
Summary
Demonstrates rapid learning ability and adaptability in high-pressure environments. Proven track record of thriving in fast-paced settings while maintaining quality and efficiency. Strong problem-solving skills and a commitment to continuous improvement. Capable of quickly mastering new concepts and technologies to drive results.
Overview
1
1
year of professional experience
Work History
Customer Service Manager
Arianna’s Pizza
Ocala, FL
06.2024 - 06.2025
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
Forest High School
Ocala, FLSkills
- Customer service
- Problem-solving
- Microsoft outlook, word, and Excel
- Customer focused
- Time management
- Effective workflow management
- New hire training
- Shipping, receiving, and warehousing
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Manager
Arianna’s Pizza
06.2024 - 06.2025
Forest High School