Yulen Bautista
Providence,RI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Papa Pal
Papa Inc.
Providence, RI
01.2024 - 01.2025
- Transported clients to grocery stores, medical appointments, church services, and various errands.
- Fostered meaningful connections to enhance client well-being.
- Engaged clients in conversation, utilizing strong interpersonal skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Payroll/HRIS Administrator
Children's Friend & Service
Providence, Rhode
07.2009 - 05.2023
- Produced and created tailored reports to meet individual management needs.
- Facilitated organization and execution of orientations for new employees.
- Executed consistent audits to uphold accurate employee information.
- Researched and resolved discrepancies identified through audits or other methods.
- Managed user access to ensure appropriate level of security clearance is assigned to each user group.
- Ensured timely responses with outstanding support to partners and department colleagues.
- Processed, validated, and maintained accuracy in timesheet data for over 400 employees.
- Executed bi-weekly payroll runs with accuracy to support seamless payment cycles.
- Verified charges before processing check requests for multiple types of insurance payments.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Receptionist/Secretary
Children's Friend & Service
Providence, RI
08.2008 - 07.2009
- Handled and directed incoming calls efficiently through multi-line telephone system.
- Engaged in routine emergency response drills to enhance preparedness.
- Welcomed visitors upon arrival and identified purpose of their visit.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Facilitated administrative tasks across different departments, focusing on document prep and data input.
- Monitored supply levels to ensure timely replenishment.
Rural Carrier Associate
USPS
Charlotte, NC
04.2006 - 07.2008
- Provided customer service by answering inquiries regarding postal regulations, rates, forms and other related services.
- Sorted mail, arranging in delivery sequence for distribution.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
- Scanned labels on letters or parcels to confirm receipt.
- Monitored route conditions, such as traffic and weather, to ensure safe navigation.
- Inspected vehicles prior to operation to ensure they are in proper working condition and complied with safety regulations.
- Assisted customers by lifting heavy packages and placing parcels by front door or garage.
- Provided change-of-address cards and other postal forms upon customer request.
- Collected mail from customers and brought back to facility for processing and sorting.
- Loaded mail onto vehicles for transportation according to specified procedures and weight restrictions.
- Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
- Operated equipment and machinery according to safety guidelines.
Operations Clerk
Citizens Bank
Riverside, RI
04.2001 - 04.2006
- Executed accurate data input across various platforms.
- Facilitated account creation and performed account maintenance.
- Maintained confidentiality of bank records and client information.
- Researched discrepancies on accounts for resolution or referral to management or other departments as necessary.
- Resolved problems or discrepancies concerning customers' accounts.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
Education
Some College (No Degree) - Radiography
CCRI
Providence, RISkills
- Friendly, positive attitude
- Customer service
- Good Telephone Etiquette
- MS office
- Attention to detail
- Task prioritization
Certification
- Process Technology certificate, 6/14/24
- 10 hours OSHA General Industry certified
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Papa Pal
Papa Inc.
01.2024 - 01.2025
Payroll/HRIS Administrator
Children's Friend & Service
07.2009 - 05.2023
Receptionist/Secretary
Children's Friend & Service
08.2008 - 07.2009
Rural Carrier Associate
USPS
04.2006 - 07.2008
Operations Clerk
Citizens Bank
04.2001 - 04.2006
Some College (No Degree) - Radiography
CCRI