Yulia Fronimakis
New York,NY
Summary
Polished, personable, and highly organized Dental Patient Coordinator dedicated to delivering an exceptional, concierge-level patient experience. Skilled in patient relationship management, appointment scheduling and seamless collaboration with dental professionals. Known for warmth, discretion, attention to detail, and professional communication. Passionate about creating a welcoming, sophisticated environment where every patient feels valued, comfortable.
Overview
2
2
Languages
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Patient Care Coordinator
Bensonhurst Dental
Brooklyn, New York
10.2022 - Current
- Serve as the primary point of contact for patients, providing a warm, polished, and personalized experience from initial inquiry through treatment completion. Manage appointment scheduling, patient communications, treatment coordination, and administrative responsibilities while maintaining the high level of discretion and attention to detail expected in a luxury dental practice.
- Coordinate closely with dentists, hygienists, dental assistants, and management to ensure a seamless patient experience.
- Communicate with patients by phone, email, and in person regarding appointments, treatment plans, and office services.
- Coordinate consultations, cleanings, procedures, follow-up visits, and treatment schedules.
- Follow up with patients regarding recommended treatment, upcoming appointments, and post-treatment needs.
- Maintain accurate and confidential patient records while following HIPAA standards.
- Handle sensitive patient concerns with empathy, discretion, and excellent judgment.
Education
Ultrasound Tech -
New York Ultrasound School
Brooklyn, NY 10.2024 - 08.2025
Associate of Science - Tourism And Hotel Management
Volgograd State Physical Education Academy
Volgograd , RU 09.2005 - 07.2008
Volgograd Gymnasium 31
Volgograd, RUSkills
Luxury Patient Experience Concierge-Level Service Treatment Coordination Patient Relationship Management Appointment Scheduling Patient Follow-Up HIPAA & Confidentiality Conflict Resolution Multitasking in fast-paced environment
Languages
English
Native/ Bilingual
A1
Russian
Native/ Bilingual
A1
Timeline
Ultrasound Tech -
New York Ultrasound School
10.2024 - 08.2025
Patient Care Coordinator
Bensonhurst Dental
10.2022 - Current
Associate of Science - Tourism And Hotel Management
Volgograd State Physical Education Academy
09.2005 - 07.2008
Volgograd Gymnasium 31