Yuliana Echeverry
Boston,MA
Summary
I am a responsible, friendly, and resourceful person with a talent for building connections, verbal and writing communication ease and strong work ethic. Always looking forward to personal and business growth.
Overview
4
4
years of professional experience
Work History
Inside Sales Coordinator
DCNE
Malden, MA
04.2021 - 10.2024
- Assisted with customer requests and answered questions through phone and email to improve satisfaction.
- Bridged language barrier with non-English customer speakers.
- Handled billing procedures efficiently
Assistant Manager
Prolifters Gym
Malden, MA
06.2020 - 03.2021
- Guided visitors through facilities and detailed membership options.
- Coordinated and managed employees' schedules.
- Maintained ongoing communication for customer feedback acquisition.
Education
Associates Degree - Aviation
Halcones Aviacion
Medellin11-2018
Skills
- Client Relationships
- Telephone and email etiquette
- Live interpretations
- Verbal and written communication
- Business Development
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Inside Sales Coordinator
DCNE
04.2021 - 10.2024
Assistant Manager
Prolifters Gym
06.2020 - 03.2021
Associates Degree - Aviation
Halcones Aviacion
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