Summary

Overview

Work History

Education

Skills

Languages

Interests

Timeline

Yuliana Espinoza

Edinburg,TX

Summary

Dynamic Sales Associate known for strong time management and multi-tasking capabilities. Experienced in resolving customer inquiries and managing inventory, ready to contribute to a positive shopping experience and drive sales growth. Experienced in back-office operations, such as paperwork, emails, and meetings.

Overview

years of professional experience

Work History

Sales Associate /Back Office Assistant

DEUTSCH & DEUTSCH

01.2024 - Current

Assisted customers in product selection, enhancing overall shopping experience.
Managed inventory levels, ensuring stock availability and accuracy.
Resolved customer inquiries and complaints effectively, fostering loyalty and satisfaction.
Built relationships with customers to encourage repeat business.
Prepared merchandise for sales floor by pricing or tagging.
Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Collaborated with team members to achieve sales targets consistently.
Managed multi-line phone system, directing calls to appropriate departments efficiently.

Office Clerk Assistant

Hidalgo County District Appraisals Office

06.2022 - 08.2022

Organized and maintained office files to enhance data retrieval efficiency.
Assisted in filing property appraisal documents, ensuring accuracy and compliance with regulations.
Collaborated with team members on special projects to improve office procedures and documentation processes.

Education

High School Diploma -

IDEA Edinburg College Prep

Edinburg, TX

05.2023