Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Yuliana  Espinoza

Yuliana Espinoza

Edinburg,TX

Summary

Dynamic Sales Associate known for strong time management and multi-tasking capabilities. Experienced in resolving customer inquiries and managing inventory, ready to contribute to a positive shopping experience and drive sales growth. Experienced in back-office operations, such as paperwork, emails, and meetings.

Overview

4
4
years of professional experience

Work History

Sales Associate /Back Office Assistant

DEUTSCH & DEUTSCH
2109 S 10th Bldg 200 Ste 20 Mcallen Tx 78503
01.2024 - Current
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Managed inventory levels, ensuring stock availability and accuracy.
  • Resolved customer inquiries and complaints effectively, fostering loyalty and satisfaction.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Collaborated with team members to achieve sales targets consistently.
  • Managed multi-line phone system, directing calls to appropriate departments efficiently.

Office Clerk Assistant

Hidalgo County District Appraisals Office
Edinburg, TX
06.2022 - 08.2022
  • Organized and maintained office files to enhance data retrieval efficiency.
  • Assisted in filing property appraisal documents, ensuring accuracy and compliance with regulations.
  • Collaborated with team members on special projects to improve office procedures and documentation processes.

Education

High School Diploma -

IDEA Edinburg College Prep
Edinburg, TX
05.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Critical thinking
  • Goal oriented
  • Money handling
  • Highly organized
  • Sales expertise
  • Meeting deadlines
  • Strategic planning
  • Expert in emailing

Languages

English
Full Professional
Spanish
Professional Working

Interests

  • Volunteer Travel
  • Adventure Travel
  • Crafting and DIY Projects
  • Pilates
  • Mindfulness Practices
  • Dancing

Timeline

Sales Associate /Back Office Assistant

DEUTSCH & DEUTSCH
01.2024 - Current

Office Clerk Assistant

Hidalgo County District Appraisals Office
06.2022 - 08.2022

High School Diploma -

IDEA Edinburg College Prep