Yuliana Mora

• Area: Solar panel loans
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.

• Area: Follow up with the company's technicians to solve problems (store down, cash registers issues) in different stores.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Maintained a clean and organized workspace, promoting a welcoming environment for customers and met customer service goals and exceeded customer expectations.