Yuliana Valdivia Guzmán
Las Vegas,NV
Summary
Proven Medical Assistant with a track record of enhancing patient satisfaction and streamlining clinic operations at Medical Clinic. Skilled in EMR/EHR and known for exceptional patient care coordination. Boosted efficiency through effective patient scheduling and compassionate communication, ensuring high-quality care and operational excellence. Fluent in English and Spanish, adept at managing diverse patient needs and improving clinic workflows. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Medical Clinic
6110 Elton Ave 89107
12.2022 - 05.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Taught patients about medications, procedures, and care plan instructions.
- Verified patient insurance coverage and collected required co-payments.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Retail Sales Associate
Marshalls
3740 S Maryland Pkwy Las Vegas, NV 89119 United St
08.2022 - 12.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Managed cash register after end of shift to balance and record accurate transactions.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Trained and supervised new employees to use selling strategies and apply best practices.
Education
Certified Medical Assistant, Certified Phlebotomis -
Future Medical And Training Center
2832 E Lake Mead Blvd North Las Vegas NV 8903006.2022
High School Diploma -
Valley High School
Las Vegas, NV06.2021
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Vital Sign Monitoring
- Vital signs monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Phlebotomy
- Data Entry
- Procedure Assistance
- Electronic Health Records
- Electronic Medical Records
- Immunization Administration
- Phlebotomy Techniques
- Specimens collection and processing
- Patient Assessments
- Medical Procedures
- Laboratory Specimen Collection
- Professionalism and Ethics
- Maintaining confidentiality
- Insurance Verification
- Appointment Setting
- Compassionate caregiver
- Medical Records Management
- Patient Care Coordination
- Patient Flow Management
- Sterilization techniques
- Anatomy and Physiology Knowledge
- Medical supply inventory
- Equipment Sterilization
- Medical office administration
- Sterile technique
- Complex Problem-Solving
Timeline
Medical Assistant
Medical Clinic
12.2022 - 05.2024
Retail Sales Associate
Marshalls
08.2022 - 12.2022
Certified Medical Assistant, Certified Phlebotomis -
Future Medical And Training Center
High School Diploma -
Valley High School