Yuliia Horbenko
San Ramon,CA
Summary
Highly skilled and responsible individual with analytical thinking and strong attention to detail and quality, ability to work in a team, seeking a job as a Data Reporting Analyst.
10+ years of data reporting analyst and processes optimization experience in banking sector. Experience in building management reporting from scratch based on BI systems, Microsoft Excel.
Overview
13
13
years of professional experience
Work History
Lead Analyst of Project Management Office
Ukrsibbank BNP Paribas Group
Kyiv, Kyiv Region
03.2016 - 02.2022
- Evaluated current processes to develop improvement plans and optimization.
- Produced detailed and relevant reports for use in making business decisions.
- Report development in SAP Business Objects Info View, Web Intelligence Rich Client.
- Universe development by SAP Business Objects Universe Designer.
- Monitoring compliance by internal bank regulations and requirements.
- Key Performance Indicator improvement identification and assistance.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Collected data from wide-ranging sources.
Specialist of Fundamental Points Monitoring Group
Ukrsibbank BNP Paribas Group
Kyiv, Kyiv Region
08.2014 - 03.2016
- Analytical reports and dashboards preparation for CIO.
- Develop and formation KPI reports.
- SLA reports formation and providing to IT service consumers.
Specialist of IT Process Management Division
Ukrsibbank BNP Paribas Group
Kyiv, Kyiv Region
08.2012 - 08.2014
- Development and maintenance of normative documentation related to IT department processes.
- HP OpenView Software training.
- Compliance monitoring of incidents, registration rules in HP OpenView Software.
- Information analysis for prior reporting periods for trends identification and forecasts building.
Leading Specialist of Providing Access to Systems
Ukrsibbank BNP Paribas Group
Kyiv, Kyiv Region
10.2011 - 08.2012
- User registration in information systems of bank.
- Support and assistance in process of providing access to bank information resources.
Service Desk Support Department Specialist
Ukrsibbank BNP Paribas Group
Kyiv, Kyiv Region
10.2008 - 05.2011
- User requests/incidents support via telephone, chat and email platforms (receiving, registration, analytics, issue solving, informing, escalating)
- Incidents tracking and monitoring.
- Resolved common user concerns by utilizing preset issue resolution scripts.
Education
Master of Science - Finances
Banking University of National Bank of Ukraine
Ukraine, Kyiv02.2013
Master of Science - Physical Rehabilitation
National Technical University of Ukraine
Ukraine, Kyiv10.2008
Skills
- Key Performance Indicators (KPIs)
- Microsoft Excel-advanced user (pivot tables, database queries, formulas, diagrams)
- BI Tool and System Design (SAP Business Objects Universe Designer, InfoView, Rich Client, Tableau, QlikView)
- SQL - filtering, sorting, exporting data, creating table
- ITSM (ITIL) fundamentals
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Lead Analyst of Project Management Office
Ukrsibbank BNP Paribas Group
03.2016 - 02.2022
Specialist of Fundamental Points Monitoring Group
Ukrsibbank BNP Paribas Group
08.2014 - 03.2016
Specialist of IT Process Management Division
Ukrsibbank BNP Paribas Group
08.2012 - 08.2014
Leading Specialist of Providing Access to Systems
Ukrsibbank BNP Paribas Group
10.2011 - 08.2012
Service Desk Support Department Specialist
Ukrsibbank BNP Paribas Group
10.2008 - 05.2011
Master of Science - Finances
Banking University of National Bank of Ukraine
Master of Science - Physical Rehabilitation
National Technical University of Ukraine
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