Yuliia Matsiuk
Cornwall
Summary
Dynamic Sales Associate with 2 years of experience at Giorgio Armani store, excelling in customer service and product knowledge. Expert in creating memorable shopping experiences, boosting customer loyalty by up to 30%. Skilled in conflict resolution and multitasking, adept at turning challenges into opportunities.
Overview
2
2
years of professional experience
Work History
Sales Associate
Client Advisor
12.2022 - Current
- Communication with customers professionally and proactively to provide product information and advice.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Offered personalized recommendations, enhancing customer satisfaction and repeat business.
Education
Collage of Physical Education
UkraineSkills
- Communication
- Product knowledge
- Customer service
- Conflict resolution
- Multitasking
- Problem salving
- Adaptability
- Persuasion
- Basic math
- Stress management
Languages
English
Professional Working
Polish
Full Professional
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
German
Elementary
Timeline
Sales Associate
Client Advisor
12.2022 - Current
Collage of Physical Education
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