Yuliia Velychkevych
Pleasantville,NY
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
13
13
years of professional experience
Work History
Front Desk Receptionist
Residents Inn By Marriott
10.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Completed all tasks in compliance with company policies and procedures.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Owner
Beauty Studio
07.2015 - 09.2021
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Trained and developed team members.
Administrator
Delta Sports
06.2012 - 12.2015
- Maintained personnel records and updated internal databases to support document management.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
Hostess
“.!FEST” Holding Of Emotions
05.2010 - 03.2012
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Software Test Automation (SDET)
Chroma Tech Academy
Chicago, IL05.2023
QA Tester
SoftServe
Ukraine,Sadova St 2D2021
Bachelor of Science - Teacher Education
Vasyl Stefanyk Precarpathian National University
Ukraine, Ivano-Frankivsk09.2013
High School Diploma -
College of Computer Technologies
Ukraine,Lviv Bohdana Khmel’nyts’kogo St,50A09.2011
Skills
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency Uses independent decision-making skills and sound judgment to positively impact company success
- Time Management
- Teamwork and Collaboration
- Problem-Solving
- Multitasking Abilities
Languages
Ukrainian
Native or Bilingual
English
Limited Working
Timeline
Front Desk Receptionist
Residents Inn By Marriott
10.2022 - Current
Owner
Beauty Studio
07.2015 - 09.2021
Administrator
Delta Sports
06.2012 - 12.2015
Hostess
“.!FEST” Holding Of Emotions
05.2010 - 03.2012
Software Test Automation (SDET)
Chroma Tech Academy
QA Tester
SoftServe
Bachelor of Science - Teacher Education
Vasyl Stefanyk Precarpathian National University
High School Diploma -
College of Computer Technologies
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