Dmytro Bilous
Staten Island,NY
Summary
Well-versed in developing and implementing effective sales strategies to maximize profits. Talented trainer and personnel developer with good people and problem-solving abilities. Knowledgeable about complying with company standards while increasing efficiency, customer satisfaction and bottom-line profitability.
Overview
6
6
years of professional experience
Work History
Sales Representative Assistant Manager
Molokija LLC
03.2020 - 02.2024
- Played a key role in the planning and execution of quarterly sales events, resulting in a significant increase in foot traffic and sales conversions.
- Coordinated with other departments such as marketing logistics finance ensure seamless execution of targeted campaigns optimized overall performance.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Operator Specialist
Pharmacy BADM
02.2019 - 02.2020
- Enhanced product quality with strict adherence to industry standards and company guidelines.
- Collaborated with team members to meet production targets consistently and efficiently.
- Assisted in training new operators, ensuring a smooth onboarding process and quick acclimation to job responsibilities.
Customer Service Representative
Nova Poshta
01.2018 - 01.2019
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Master of Law Enforcement Activities - Civil Security
Khmelnytskyi University of Management And Law
Heroiv Maidanu St, 8, Khmelnytskyi, Zip2900002.2024
Master of Electrical Power Engineering - Electrical Engineering
Hetman Petro Sahaidachnyi National Army Academy
Heroiv Maidanu St, 32, Lviv, Zip 7902603.2022
Skills
- Territory Management
- Call Management
- Paperwork Processing
- System monitoring
- Production work
- Staff Management
- Complaint resolution
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Professional Working
Timeline
Sales Representative Assistant Manager
Molokija LLC
03.2020 - 02.2024
Operator Specialist
Pharmacy BADM
02.2019 - 02.2020
Customer Service Representative
Nova Poshta
01.2018 - 01.2019
Master of Law Enforcement Activities - Civil Security
Khmelnytskyi University of Management And Law
Master of Electrical Power Engineering - Electrical Engineering
Hetman Petro Sahaidachnyi National Army Academy
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