YULIMAR BATISTA
Miami,USA
Summary
Certified and Registered Pharmacy Technician with extensive experience in customer service and administrative support; highly skilled at regulatory guidelines and overall pharmacy operations; proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues.
Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
Overview
14
14
years of professional experience
Work History
Registered Nurse
UM-Health Tower
07.2023 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Pharmacy Technician
Medcity Pharmacy
10.2018 - Current
- Process over 500 prescriptions on a daily basis
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
- Set up and modified patient profiles in the system to include current information such as medications and insurance details
- Resolved non-routine issues like third party billing, computer system and customer service issues
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
Customer Service Representative
Pei Wei Restaurant
09.2016 - 08.2017
- Scheduled and received food and beverage deliveries, adhering to food cost and budget
- Prepared and served over 100 nutritious meals each day
- Worked with every customer to understand requirements and provide exceptional service
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity
Housekeeper
Elara Hilton Grand Vacation
09.2010 - 07.2016
- Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs
- Verified that all storage areas and carts were clean and organized
- Kept building entryway glass clean and polished for professional presentation
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms
- Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency
- Disposed of trash and recyclables each day to avoid waste buildup
- Removed waste paper and other trash from premises to designated area
- Removed bed sheets and towels from rooms and treated linens prior to washing to restore all linens to pristine condition
- Documented and reported all necessary repairs
- Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors
Education
BSN - Nursing
Denver College of Nursing
Denver, COAssociate Degree In Nursing - Nursing
Fortis College Cutler Bay
Miami, FL12.2022
Pharmacy Tech diploma -
Fortis College
Miami, FL01.2019
High School Diploma -
Capitan San Luis High School
Havana, CU01.1995
Skills
- Fluent in English and Spanish
- Good relationship-building and multitasking skills
- Familiar with protocols for processing and filling prescriptions
- Excellent customer service skills
- Excellence in leading high performing teams in fast-paced environments
- Accomplished in filling prescriptions with expert precision
- Mentoring new and established pharmacy technicians
- MS Office
- Data entry
- Detail oriented
- FDA Drug safety guidelines
- Payment processing
- Medicare and Medicaid process
- Database management
- Drug inventory management
- HIPAA
- FDA Compliance
- Quality assurance and control
- Workflow optimization
Timeline
Registered Nurse
UM-Health Tower
07.2023 - Current
Pharmacy Technician
Medcity Pharmacy
10.2018 - Current
Customer Service Representative
Pei Wei Restaurant
09.2016 - 08.2017
Housekeeper
Elara Hilton Grand Vacation
09.2010 - 07.2016
Pharmacy Tech diploma -
Fortis College
High School Diploma -
Capitan San Luis High School
BSN - Nursing
Denver College of Nursing
Associate Degree In Nursing - Nursing
Fortis College Cutler Bay
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