Yulissa Bonilla
Huntington Park,CA
Summary
Proven track record at Melissa's World Variety Produce and Ulta Beauty Inc, excelling in customer service and conflict resolution. Skilled in data entry and label creation, I effectively addressed
customer needs, ensuring satisfaction and fostering strong relationships. Recognized for
maintaining composure under pressure while delivering exceptional results.
Overview
7
7
years of professional experience
Work History
Beauty Advisor
Ulta Beauty Inc.
Pico Rivera, California
2023.02 - Current
- Delivered high level of customer service to customers using active listening and engagement skills.
- Developed positive relationships with customers through friendly interactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained a high level of professionalism when dealing with difficult customers.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and services.
Label Maker/Office Data Entry Clerk
World Variety Produce Inc
Vernon , CA
2018.10 - 2023.01
- Reviewed customer orders and designed appropriate labels accordingly.
- Created and printed labels for products using a label maker.
- Maintained accurate records of all labels created in the system.
- Transferred written information into databases to maintain consistent, accurate client records and project details.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Used a label maker software system and a data entry system
- Programmed bar codes into the label maker software when required by customers.
Receptionist
Target
Commerce, California
2018.03 - 2018.09
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Answered and directed incoming calls using multi-line telephone system.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Skills
- Excellent customer service
- Data entry
- Label creation
- Receptionist experience
- Ability to work under pressure
- Active listening
- Great time management
- Friendly communication
- Problem solving abilities
- Multitasking abilities
- Relationship building
- Microsoft office
- Excel software
- Label maker software
- Reliable and responsible
- High energy attitude
- Positive and professional
- Clear communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Beauty Advisor
Ulta Beauty Inc.
2023.02 - Current
Label Maker/Office Data Entry Clerk
World Variety Produce Inc
2018.10 - 2023.01
Receptionist
Target
2018.03 - 2018.09