YULISSA GALAN

• Cross-trained in barista, POS, serving, smoothie, and front counter operations.
• Operate POS systems and accurately process customer transactions.
• Collaborated with team members to enhance overall guest satisfaction through proactive engagement.
• Coordinate expo orders to ensure speed and accuracy.
• Delivered exceptional customer service by effectively addressing guest inquiries and concerns.
• Adapted quickly to changing situations, providing flexible support during peak service hours.
• Operated espresso machines and grinders efficiently to meet customer demand during peak hours.
• Operated blending and food preparation equipment safely and efficiently to meet customer demand.

• Assisted teachers with grading and classroom organization.
• Provided one-on-one support in Algebra I and English.
• Maintained an organized classroom environment.
• Monitored student progress and reported observations to instructional staff.
• Facilitated group discussions to enhance student engagement and collaboration.

• Processed 1,000+ confidential personnel files accurately.
• Supported project managers with documentation and workflow organization.
• Met strict project deadlines.

Expected Graduation: 2029