Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yulissa Reyes

Stevens Point,WI

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

10
10
years of professional experience

Work History

Tech 1

Arrow Academy
Stevens Point, WI
08.2025 - Current

- Developed and implemented individualized programs to enhance daily living skills for children with disabilities.

- Collaborated with interdisciplinary teams, including therapists and educators, to create tailored strategies that promote independence and self-sufficiency.

- Conducted assessments to identify specific needs and track progress in areas such as personal hygiene, meal preparation, and social interactions.

- Facilitated engaging, adaptive activities that fostered skill development in a supportive environment, boosting confidence and self-esteem among participants.

- Provided training and resources to families, empowering them to support their children’s growth and development at home.

- Maintained detailed documentation of each child’s progress, adjusting programs as necessary to ensure ongoing improvement.

Retail Sales Associate

T-Mobile
Plover
02.2024 - Current
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
  • Handled customer complaints in a professional manner.
  • Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.

Sales Coordinator

TJ Maxx, TJX Companies
Plover
04.2022 - Current
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
  • Handled customer complaints in a professional manner.
  • Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
  • Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
  • Greeted customers upon entering the store and provided assistance.
  • Organized displays to attract customers and promote sales.
  • Participated in team meetings and training sessions.
  • Used product knowledge to suggest items to match client needs.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Processed returned merchandise according to company policies.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Handled returns and exchanges according to company policies.
  • Assisted in training new employees on proper use of equipment and safety protocols.
  • Kept informed about new products arriving at the store on a regular basis.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Demonstrated knowledge of store products and services.

Warehouse Lab

Del Monte Foods
Plover
06.2017 - 12.2017
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Stacked empty pallets in designated areas according to safety regulations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.

Cashier Team Lead

Gas Station
Weslaco, Texas
01.2016 - 02.2017
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new cashiers on proper use of registers and store policies.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.

Education

High School Diploma -

Weslaco High School
Weslaco, Texas
05.2016

Skills

  • Department reset
  • Cash handling
  • Point of sale systems
  • Calm demeanor
  • Money handling
  • Independent judgement
  • Conflict resolution
  • Retail sales
  • Verbal and written communication
  • Transaction processing
  • Stockroom safety procedures
  • Retail store operations
  • Positive and professional
  • Customer follow-up
  • Merchandise display
  • Dressing room support
  • Capable of thriving in high-pressure environments
  • Open to receiving daily feedback for continuous improvement
  • Adaptable to frequent changes throughout the workday
  • Skilled at maintaining composure and professionalism

Languages

English
Professional
Spanish
Professional

Timeline

Tech 1

Arrow Academy
08.2025 - Current

Retail Sales Associate

T-Mobile
02.2024 - Current

Sales Coordinator

TJ Maxx, TJX Companies
04.2022 - Current

Warehouse Lab

Del Monte Foods
06.2017 - 12.2017

Cashier Team Lead

Gas Station
01.2016 - 02.2017

High School Diploma -

Weslaco High School