Summary
Overview
Work History
Education
Skills
Timeline
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Yuliya Izzuka

Ewing ,NJ

Summary

Proven track record at Amazon, enhancing customer satisfaction and team productivity through innovative strategies and effective communication. Skilled in computer applications and fostering professional relationships, I excel in environments requiring attention to detail and superior time management. Achieved significant improvements in efficiency and customer engagement without compromising workplace safety or flexibility.

Overview

12
12
years of professional experience

Work History

Associate

Amazon
10.2018 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
  • Facilitated training sessions for new employees, ensuring smooth onboarding process.

Sales Associate

Whole Earth Center
09.2012 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Professional School of Tailoring
Moscow Russia

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Workplace Safety
  • Courteous and Professional
  • Flexible Schedule
  • New Hire Training
  • Performance Improvement

Timeline

Associate

Amazon
10.2018 - Current

Sales Associate

Whole Earth Center
09.2012 - 05.2023

Professional School of Tailoring

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Yuliya Izzuka