Yuliya Reimer
Jersey City,NJ
Summary
Hospitality Leader with 10+ years of experience in restaurant operations and team performance leadership, intentionally expanding into Leadership & Development. Former General Manager recognized for building collaborative cultures, implementing structured learning initiatives, and elevating service standards through coaching and education. Experienced in driving behavioral accountability, performance improvement, and engagement within service-driven environments. Aspiring to support multi-unit leaders and organizational growth through structured leadership development frameworks.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
Martha’s
Hoboken, NJ
04.2025 - 02.2026
- Led and developed a 9-member FOH team, fostering accountability, collaboration, and continuous performance improvement.
- Executed a culture transformation initiative that strengthened teamwork and elevated guest satisfaction.
- Designed and implemented structured service standards and learning frameworks to improve consistency and engagement.
- Facilitated interactive pre-shift education sessions incorporating beverage knowledge and food-pairing challenges to enhance retention and sales performance.
- Contributed to measurable growth in beverage sales through structured training and food-pairing education initiatives.
- Delivered ongoing coaching and feedback to support individual growth and professional accountability.
- Mentored team members through performance challenges, reinforcing behavioral standards and leadership development.
- Partnered with ownership to align operational objectives with team performance strategy.
- Maintained oversight of inventory, scheduling, and operational systems within a multi-million-dollar restaurant operation.
Operational Manager / Beverage Manager
Bobo
Manhattan, NY
02.2023 - 01.2025
- Led FOH pre-shift meetings and beverage program execution in a high-volume Manhattan restaurant.
- Managed weekly beverage inventory and vendor ordering, optimizing costs and availability.
- Developed and delivered training materials on wine, liquor, and beer to enhance staff expertise.
- Tracked beverage sales performance and identified revenue opportunities.
- Executed 4–5 private events weekly, ensuring seamless logistics and guest satisfaction.
- Oversaw BOH and FOH coordination to maintain service alignment.
- Managed payroll, inventory control, and compliance with health and safety standards.
Server
Claudette
Manhattan, NY
10.2016 - 02.2023
- Delivered fine dining service in a high-volume environment, ensuring exceptional guest experiences.
- Provided expert wine pairings and menu recommendations to enhance sales and guest satisfaction.
- Assisted with VIP guest services and private event execution.
- Maintained service standards and resolved guest concerns promptly.
Server
Bistro on Grove Square
Jersey City, NJ
03.2014 - 03.2016
- Managed high-volume guest sections and ensured efficient table turnover.
- Collaborated with kitchen staff to ensure timely and accurate order execution.
- Supported reservations, to-go orders, and promotional upselling initiatives.
Bartender / Server
Benash
Manhattan, NY
09.2013 - 12.2013
- Crafted and served cocktails, beer, and wine in a high-energy Midtown venue.
- Maintained accurate POS transactions and cash handling.
- Managed bar inventory and sanitation standards.
Office / HR Manager
Courgette
Manhattan, NY
02.2013 - 08.2013
- Managed payroll, recruitment, and onboarding processes.
- Implemented employee performance reviews and training strategies.
Hospitality Intern
White Lodging Marriott
Richmond, VA
02.2012 - 01.2013
- Rotated through server, bartender, and catering roles.
- Assisted in event planning and guest service operations.
Event Management Intern
Glion Institute of Higher Education
Switzerland
01.2010 - 12.2011
- Organized industry conferences and entertainment functions.
- Managed event logistics, vendor relations, and staffing coordination.
Real Estate Specialist
Federal Registration Management
Krasnoyarsk, Russia
10.2004 - 08.2009
- Processed and verified real estate documents for compliance with national regulations.
- Prepared legal documentation including sales agreements and leases.
- Collaborated with teams to ensure timely project completion and regulatory compliance.
Education
Postgraduate Diploma - Event, Sport & Entertainment Administration
Glion Institute of Higher Education
Bachelor’s Degree - Law
Krasnoyarsk State University
Skills
Leadership and Team Development
Coaching and Feedback
Training Facilitation
Performance Accountability
Culture Transformation
Certification
NYC Food Protection Certificate
New York Bartending School Certificate
LANGUAGES
Russian – Native
English – Fluent
Timeline
General Manager
Martha’s
04.2025 - 02.2026
Operational Manager / Beverage Manager
Bobo
02.2023 - 01.2025
Server
Claudette
10.2016 - 02.2023
Server
Bistro on Grove Square
03.2014 - 03.2016
Bartender / Server
Benash
09.2013 - 12.2013
Office / HR Manager
Courgette
02.2013 - 08.2013
Hospitality Intern
White Lodging Marriott
02.2012 - 01.2013
Event Management Intern
Glion Institute of Higher Education
01.2010 - 12.2011
Real Estate Specialist
Federal Registration Management
10.2004 - 08.2009
Bachelor’s Degree - Law
Krasnoyarsk State University
Postgraduate Diploma - Event, Sport & Entertainment Administration
Glion Institute of Higher Education