Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yuliza Ayala

Yuliza Ayala

Coachella,CA

Summary

Reliable and compassionate dental assistant with hands-on training from Milan Institute and certifications in CPR and Radiology. Skilled in chairside assistance, sterilization protocols, and patient communication. Brings a strong background in customer service, a positive attitude, and a commitment to supporting efficient and comfortable dental care. Eager to grow within a supportive team and contribute to exceptional patient experiences.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Travel Centers of America
04.2023 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions and cash till.

Dental Assistant Extern

Parc Center Dental Group
06.2025 - 06.2025
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Enhanced patient satisfaction by providing top-notch dental care during externship.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Assisted in chair-side dental procedures by filling cavities and crown preparations.
  • Contributed to team success by collaborating closely with dentists, hygienists, and administrative staff throughout the externship period.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Kept work areas clean, sanitized and organized to minimize infection risk.
  • Monitored patient comfort and safety during dental procedures.

Education

High School Diploma -

Coachella Valley High School
Thermal, CA

Registered Dental Assisting (RDA) Program - Dental Assisting

Milan Institute
Palm Desert, CA
07-2025

Skills

  • CPR certification obtained
  • Support in general dentistry
  • Understanding of HIPAA standards
  • Proficient in Dentrix and Carestack software
  • Sterilization techniques
  • Organized tray setup
  • Effective communication
  • Customer service and satisfaction
  • Strong punctuality

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Dental Assistant Extern

Parc Center Dental Group
06.2025 - 06.2025

Customer Service Cashier

Travel Centers of America
04.2023 - Current

High School Diploma -

Coachella Valley High School

Registered Dental Assisting (RDA) Program - Dental Assisting

Milan Institute

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