Yumarys Riviera
Ft. Pierce
Summary
Dedicated Healthcare Administrative Representative leveraging comprehensive patient care experience to enhance operational efficiency. Proficient in managing patient scheduling, conducting insurance verification, and ensuring HIPAA compliance, resulting in improved patient satisfaction and streamlined communication.
Overview
4
4
years of professional experience
Work History
Healthcare Administrative Associate
Carilion Pediatric & Adult Dentistry
Roanoke
03.2024 - 04.2026
- Facilitated communication between dental staff and families regarding treatment plans.
- Managed patient scheduling and appointment confirmations for dental services.
- Assisted with patient intake while ensuring accurate maintenance of medical records.
Pediatric Dental Assistant
Children's Dentistry Of Virginia
Chester
09.2022 - 07.2023
- Sterilized instruments and ensured cleanliness in compliance with safety standards.
- Assisted dentists during pediatric procedures to enhance patient comfort.
- Documented procedures performed and added detailed notes to patient charts.
- Educated parents on treatment processes and provided guidance for post-procedure care.
Patient Care Representative
United Smiles
Chester
06.2022 - 09.2022
- Scheduled and confirmed patient appointments with parents and healthcare professionals to enhance patient care coordination.
- Answered phones promptly, addressing inquiries from parents and referring offices to ensure timely communication.
- Managed front desk operations, fostering a welcoming environment for patients and contributing to a positive first impression.
Education
High School Diploma -
Treasure Coast High School
Port Saint Lucie, FL05-2019
Skills
- Appointment scheduling
- Patient intake
- Insurance verification
- Medical record maintenance
- HIPAA compliance
- Medical terminology
- Procedure documentation
- Computer proficiency
- Bilingual English and Spanish
Timeline
Healthcare Administrative Associate
Carilion Pediatric & Adult Dentistry
03.2024 - 04.2026
Pediatric Dental Assistant
Children's Dentistry Of Virginia
09.2022 - 07.2023
Patient Care Representative
United Smiles
06.2022 - 09.2022
High School Diploma -
Treasure Coast High School