Summary
Overview
Work History
Education
Skills
Timeline
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Yume Rai

Cuyahoga Falls,OH

Summary

Passionate and goal-oriented professional with extensive experience in administrative skills In surgical ICU and medical ICU, knowledge in electronic health records and exceptional customer service. Strong analytical, communication, and teamwork skills. Eager to contribute to team success. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience

Work History

Unit Clerk

Akron General Medical Center
08.2023 - Current
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
  • Prepared admissions charts and scanned records.
  • Reduced errors in data entry by implementing a thorough double-check system for all crucial information.
  • Managed unit resources effectively, ensuring optimal utilization of equipment and supplies.
  • Answered multi-line telephone system, provided information, and directed calls.
  • Participated in departmental meetings and contributed valuable input, helping to shape improved policies and procedures within the unit.
  • Improved patient experience by promptly addressing any concerns or questions related to their stay at the facility.
  • Organized patient charts, enhancing the flow of information among healthcare providers and contributing to better-informed treatment decisions.
  • Supported clinical staff by ordering necessary supplies on time, ensuring adequate stock levels were maintained.
  • Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
  • Aided in the training of new hires by sharing knowledge and best practices acquired from years of experience.
  • Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.

Nurse Technician

Akron General Medical Center
06.2022 - 02.2023
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Maintained patient stability by checking vital signs and weight.
  • Enhanced patient comfort by promptly responding to call lights and requests.
  • Conducted blood glucose testing, providing essential data for diabetes management.
  • Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
  • Monitored and recorded patient vital signs, contributing to accuracy of medical records and treatment plans.

Education

Bachelor of Healthcare Administration - Healthcare Administration

University of Akron
Akron, OH
12-2024

Skills

  • Multitasking
  • Excellent communication
  • Detail-oriented
  • Electronic health record
  • Multi-line phone system
  • HIPAA compliance
  • Electronic charting
  • Documentation skills
  • Strong organization
  • Medical terminology
  • Medical records maintenance
  • Document management
  • Chart updating
  • Preparing charts
  • Faxing orders
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management

Timeline

Unit Clerk

Akron General Medical Center
08.2023 - Current

Nurse Technician

Akron General Medical Center
06.2022 - 02.2023

Bachelor of Healthcare Administration - Healthcare Administration

University of Akron

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Yume Rai