YUMIRY BALZAN
PLANO,TX
Summary
Highly organized and motivated professional, with extensive experience in administrative and office tasks. Proven track record of providing excellent customer service and ensuring efficient operations. Dynamic professional with a proven track record in delivery management and perfected customer relations. Excelled in supplier engagement and sales competency, increasing customer satisfaction and operational efficiency. Skilled in both team leadership and public speaking, demonstrating a unique combination of interpersonal and strategic skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Personal Shopper & Driver
Instacart Shoppers
Plano, TX
07.2019 - Current
- Executed diverse shopping tasks for customers through an app.
- Ensuring accurate selection and placement of items on store shelves.
- Delivered purchased items to customer-specified locations.
Administration and Sales
Royal Prestige (BalCam Company)
Plano, TX
08.2017 - 02.2024
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Analyze customers needs and requirements.
- Operated equipment and machinery according to safety guidelines.
- Scheduled appointments through telemarketing services.
- Conducted physical analysis to cautiously approach individuals for surveys leading to product sales.
- Achieved high effectiveness in closing sales and collections.
Multifunction (Associate Owner)
Monoy Bookstore and Stationery (Venezuela)
Barquisimeto, Lara
02.2010 - 07.2017
- Worked effectively in team environments to make the workplace more productive.
- Managed inventory and supplies to ensure materials were available when needed.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed various administrative tasks including procurement, collections, and promotions.
- Cash register management.
- Managed a physical store, supervising customer service, sales, purchasing, cashier tasks and personnel management.
Education
Higher University Technician - Tax Administration
I.U.T. Rodolfo Loero Arismendi
Caracas Venezuela07-2009
Some College (No Degree) - Social Sciences (Law 4th Year)
Fermin Toro University
Barquisimeto VenezuelaSome College (No Degree) - Public Accounting (8th Semester)
Yacambu University
Barquisimeto VenezuelaSkills
- Advertising and marketing
- Vendor engagement
- Sales proficiency
- Accurate money handling
- Heavy lifting
- Upbeat and outgoing attitude
- Verbal and written communication
- Customer relations
- Customer service
- Decision-making
- Shopping management
- Payment processing
- Online order processing
- Documentation and reporting
- Planning and organization
- Public Speaking
- Mentoring
- Purchase recommendations
- Delivery procedures
- Strong interpersonal skills
- Delivery management
Languages
Spanish
Full Professional
English
Limited
Certification
- Collin College
3rd level of English
Plano TX. - Loscher Institute
4th level of English (Caracas Venezuela. - FUNDAUCE University of Carabobo 5th level of English
Barquisimeto Venezuela). - Diploma on the operation of the Special Tax Chamber of the Supreme Court of Justice (Venezuela).
Timeline
Personal Shopper & Driver
Instacart Shoppers
07.2019 - Current
Administration and Sales
Royal Prestige (BalCam Company)
08.2017 - 02.2024
Multifunction (Associate Owner)
Monoy Bookstore and Stationery (Venezuela)
02.2010 - 07.2017
Higher University Technician - Tax Administration
I.U.T. Rodolfo Loero Arismendi
Some College (No Degree) - Social Sciences (Law 4th Year)
Fermin Toro University
Some College (No Degree) - Public Accounting (8th Semester)
Yacambu University
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