Yun Chon
Kalispell,MT
Summary
Results-oriented Patient Access Representative known for delivering efficient patient registration and insurance verification services. Proven ability to train new staff and foster teamwork, contributing to a positive workplace culture and improved patient experiences.
Overview
2026
2026
years of professional experience
Work History
Patient Access Representative
Logan Health Medical Center
10.2017 - Current
- Facilitated patient admissions and registrations, ensuring accuracy of information collected.
- Coordinated insurance verification processes to enhance patient access to services.
- Assisted patients with inquiries, providing timely responses to improve satisfaction levels.
- Managed scheduling for appointments, optimizing resource allocation across departments.
- Pre-registering patients for X-rays,MRI's, Out-patient Labs...
- Receiving Walk-ins, Ambulances, Alert Flight (helicopter's)
- Bed side registrations, floor works
- Admitting, discharging, sending patient's to OR,CT Scan's,
- collecting co-pays before pt is discharged
- Stroke alert, MVA, Legal Blood
- Trained new staff on procedural protocols and software systems for efficient operations.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
- Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
Sales Associate
JC Penny Co
10.2014 - 01.2019
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions to drive sales and customer engagement.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve monthly sales targets consistently.
- Trained new associates on store policies and customer service standards.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
Postal Clerk
Princeton Post Office
1986 - 1990
- Processed incoming and outgoing mail efficiently, ensuring timely delivery.
- Trained new staff on procedures, policies, and safe operation of postal tools.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Processed money orders, cashier''s checks, and other financial transactions with precision and attention to detail.
- Analyzed financial data and prepared detailed reports for postmasters to ensure transparency and accountability.
Education
Business Administration/ Education
Rider University
Trenton, NJHigh School Diploma -
Hamilton High School West
Trenton, NJ06-1982
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
Accomplishments
Most of all my biggest accomplishments are homeschooling my 2 children from Kindergarten to High school. I am mostly proud of my adult children who are now able to volunteer as medical missionaries around the world.
Languages
korean
Native or Bilingual
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- I enjoy helping others and giving back to the community
- Hiking
- Fundraising Events
Timeline
Patient Access Representative
Logan Health Medical Center
10.2017 - Current
Sales Associate
JC Penny Co
10.2014 - 01.2019
Postal Clerk
Princeton Post Office
1986 - 1990
Business Administration/ Education
Rider University
High School Diploma -
Hamilton High School West