Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Painting
Timeline
AssistantManager

YUNEPHA SUMPTER

Brooklyn,NY

Summary

Punctual individual enthusiastically handling activities of daily living and meals in home and institutional environments. Conscientious and attentive professional available to work any shift and holidays. Skilled in ambulation assistance and patient transportation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Project Redirect
09.2023 - Current
  • Delivered successful training to more than one employee
  • Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
  • Shift Supervisor
  • Cares Assess
  • Trained new employees and delegated daily tasks and responsibilities.
  • Daily Room Inspections.
  • Shift Report.
  • Bed Roster Signing
  • Assign Residential Aide to an post.
  • Food Distrubution.
  • Hand out Mail & packages.
  • Make Perimeter checks.
  • Put notes in an tracker.
  • Delivered successful training to more than one employees during tenure, educating on successful work processes and productivity strategies.
  • Delivered successful training to more than [Number] employees during tenure, educating on successful work processes and productivity strategies.

Residential Aide

CHI Community Housing, Innovations
06.2023 - 08.2023
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Planned, prepared and served meals and snacks according to prescribed diets
  • Recognized and reported abnormalities or changes in patients' health status to case manager
  • Scheduled and accompanied clients to medical appointments
  • Furthered skills by actively taking part in employee training and taking classes to improve skills
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies
  • Complete intakes for new clients and provide orientation to facility and DHS rules and regulations
  • Bag and tag locker searches
  • Managed over 194 clients daily
  • Furthered skills by actively taking part in employee training and taking classes to improve skills
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor
  • Recognized and reported abnormalities or changes in patients' health status to case manager
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Planned, prepared, and served meals and snacks according to prescribed diets.

Residential Aide

Samaritan Daytop Village
08.2022 - 03.2023
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Supported needs of clients+ residents under long-term care.

Site Supervisor

LV Maintenance
06.2021 - 06.2022
  • Trained workers how to clean and remove trash etc from HRA clients homes
  • Multiple trips per day driving to sites checking to make sure work was being done efficiently
  • Trained new employees on proper protocols and customer service standards.
  • Resolved issues among team members to keep employees on task.
  • Maintained records and logs of work performed and materials and equipment used.
  • Oversaw personnel safety and efforts at work site.

Seasonal Maintenance Worker

NYC, Parks & Recreation
01.2016 - 01.2019
  • Followed safety precautions to avoid personal injury and provide safe work environment
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision
  • Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality
  • Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.

Housekeeping Supervisor

Weclean Services
03.2014 - 01.2017
  • Communicated repair needs to maintenance staff
  • Worked with front desk to respond promptly to all guest requests
  • Trained and mentored all new personnel to maximize quality of service and performance
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements
  • Placed orders for housekeeping supplies and guest toiletries.

Housekeeping Supervisor

Weclean/Pestana CR7 Hotel
01.2015 - 01.2016
  • Inspect housekeepers' rooms to ensure standards are met
  • Oversaw scheduling of staff for adequate coverage
  • Cleaned and disinfected room including gathering and emptying of trash bins
  • Cleaned windows bathroom areas
  • Washed and cleaned linen
  • Vacuumed carpets and wiped down baseboards in rooms and hallways
  • Carried linens, towels, toilet items, and cleaning supplies, using wheeled carts
  • Blink Fitness
  • Maintenance
  • Cleaned fitness equipment and workout areas
  • Maintained and sanitized restrooms
  • Worked closely with team and supervisors to maintain facility
  • Marketing identification on parts including labeling
  • Operating machine used in production process or assisted machine operator.

Station Cleaner

Mta New York City Transit
01.2011 - 01.2014
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Education

High School Diploma -

Educators Inc. Private Christian Schools
400 Barton Blvd Suite #204 Rock Ledge, FL32955
06.2023

Skills

  • Onboarding and Orientation
  • Customer Service
  • Maintaining Compliance
  • Team Leadership
  • Focus and Follow-Through
  • Staff Training
  • Recruiting and Hiring
  • Corrective Actions
  • Delegating Work Assignments
  • Employee Assignments
  • Household Organization
  • Resident Engagement
  • Mail and Packages
  • Household Tasks
  • Meal Assistance
  • Inspecting Rooms
  • Meal Distribution
  • Client Support
  • Staff Supervision

Certification

CPR certificate, OSHA card, site, safety and health card, F O2 certificate, OSHA, traffic, safety manager/flagger card CPI blue card & Narcan card

Work Preference

Work Type

Full TimePart Time

Work Location

On-Site

Important To Me

Flexible work hoursPaid time offPaid sick leave401k match4-day work week

Painting

painting is just a hobby.

Timeline

Shift Supervisor

Project Redirect
09.2023 - Current

Residential Aide

CHI Community Housing, Innovations
06.2023 - 08.2023

Residential Aide

Samaritan Daytop Village
08.2022 - 03.2023

Site Supervisor

LV Maintenance
06.2021 - 06.2022

Seasonal Maintenance Worker

NYC, Parks & Recreation
01.2016 - 01.2019

Housekeeping Supervisor

Weclean/Pestana CR7 Hotel
01.2015 - 01.2016

Housekeeping Supervisor

Weclean Services
03.2014 - 01.2017

Station Cleaner

Mta New York City Transit
01.2011 - 01.2014

High School Diploma -

Educators Inc. Private Christian Schools

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