Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Manager on Duty
Loews Miami Beach Hotel
Miami, FL
02.2018 - 01.2022
Assigned tasks to employees and monitored progress of projects.
Monitored staff performance and provided feedback to ensure quality customer service.
Provided guidance and support to team members when needed.
Interacted with customers regularly to ensure their needs were met.
Front Desk Receptionist
Massage Envy Spa
Miami, FL
06.2015 - 02.2018
Greeted customers warmly and made them feel welcome.
Assisted with scheduling appointments for clients and visitors.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Education
High School Diploma -
Charles W Flanagan High School
Pembroke Pines, FL
06-2015
Skills
Employee Engagement
Technical Knowledge
Scheduling Proficiency
Sales and Marketing
Languages
Spanish
Professional
References
References available upon request.
Timeline
Manager on Duty
Loews Miami Beach Hotel
02.2018 - 01.2022
Front Desk Receptionist
Massage Envy Spa
06.2015 - 02.2018
High School Diploma -
Charles W Flanagan High School
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