Yuriana Mora
Haines City,FL
Summary
Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food Runner
Floridino's Italian Kitchen
Lake Hamilton, FL
07.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Restaurant Hostess
Floridino's Italian Kitchen
Lake Hamilton, FL
07.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
To Go's
Floridino's Italian Kitchen
Lake Hamilton, FL
07.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
No Degree -
Haines City High School
Haines City, FL05-2026
Skills
- Quick learner
- [Spanish and English] fluency
- Teamwork and collaboration
- Strong work ethic
- Time management
- Effective multitasking
- Strong patience skills
Certification
- Licensed [Childcare Profesional] - [2023-2025]
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Food Runner
Floridino's Italian Kitchen
07.2024 - Current
Restaurant Hostess
Floridino's Italian Kitchen
07.2024 - Current
To Go's
Floridino's Italian Kitchen
07.2024 - Current
No Degree -
Haines City High School