Yuridsi Mondragon

At The Eye Station I am cross-trained to work in different departments. The front desk is my most frequent position here. I am currently assisting with various tasks as we have recently become under staffed.

• I greet all patients upon arrival and assist with the check in process
• When checking patients in and out I update the system so that my coworkers are aware of patient location in clinic
• Verify insurance information and collect all copays
• I answer phone calls and schedule patient appointments
• I scan all patient HIPPA/Demographic forms onto chart
• Direct all patients to correct rooms
• Make contact lens orders
• Take messages accurately and relay to the appropriate person
• I organize paperwork such as charts and reports for office and patient needs

• Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
• Assisted with insurance questions and eligibility for glasses.
• Maintained glasses department organized
• Performed contact lens training of insertion and removal
• Maintained inventory levels and accurate records of contact lenses and eyeglass frames.

• Greeted and checked in patients in a prompt manner
• Updated all patient demographics upon arrival
• Performed insurance verification
• Answered all phone calls and scheduled patient appointments
• Scanned and faxed documents
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.