Yuriel Rodriguez Garcia
Miami,FL
Summary
Proven achiever with a track record of surpassing goals, demonstrated by generating a loan volume of 90 million at Dade County Federal Credit Union, exceeding targets by 28%. Skilled in memory retention and quick thinking, I excel in building relationships and mentoring colleagues. Recognized for exceptional table management and customer service, I consistently drive business success and team development.
Overview
13
13
years of professional experience
Work History
Dealer Relationship Representative
Dade County Federal Credit Union
08.2022 - Current
- Generated loan volume of 90 million in 2024, surpassed goal by 28%
- Increased client portfolio by 30% over two-year period
- Achieved lowest delinquency in history of Indirect Lending Portfolio
- Managed all aspects of client relationship within Indirect Lending Portfolio
- Served as a liaison for all aspects of DCFCU and dealerships
- Build relationship with all stakeholders both internally and at Dealerships to drive business
- Mentored new colleagues in department through training and leadership development
Senior Visa Processor
Dade County Federal Credit Union
03.2018 - 08.2022
- Provided support to members and internal departments with card related inquiries
- Reviewed daily payment posting deposits and loan payments
- Managed general ledger accounts to ensure appropriate adjustments and payment
- Fulfilled internal requests including credit limit increases and account closures
Customer Service Representative
Dade County Federal Credit Union
03.2013 - 04.2018
- Earned Colleague of the year nomination
- Identified cross-selling opportunities to benefit members and meet bank targets
- Assisted members with loan payments, transfers, credit advances, etc
Assistant Store Manager
Coach, Inc.
11.2011 - 01.2015
- Executed brand initiatives to drive store sales
- Learned luxury sales and product standards
- Led opening and closing store operations
Bank Teller
Tropical Financial Credit Union
01.2012 - 03.2013
- Sold a variety of bank products to meet customer needs
- Accurately & efficiently processed transactions
- Provided excellent customer service
Education
Bachelor of Science - Business Administration
Florida National University
01.2023
Associate of Science - Business Administration
Florida National University
01.2021
Associate Degree - Hotel Administration & Tourism
Hotel and Tourism School of Varadero, Cuba
01.2009
Skills
- Memory retention
- Chip handling
- Quick thinking
- Payout calculations
- Card shuffling
- Table management
Timeline
Dealer Relationship Representative
Dade County Federal Credit Union
08.2022 - Current
Senior Visa Processor
Dade County Federal Credit Union
03.2018 - 08.2022
Customer Service Representative
Dade County Federal Credit Union
03.2013 - 04.2018
Bank Teller
Tropical Financial Credit Union
01.2012 - 03.2013
Assistant Store Manager
Coach, Inc.
11.2011 - 01.2015
Bachelor of Science - Business Administration
Florida National University
Associate of Science - Business Administration
Florida National University
Associate Degree - Hotel Administration & Tourism
Hotel and Tourism School of Varadero, Cuba
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