Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Yuriko Sanchez

Rio Rico,AZ

Summary

Friendly and efficient customer service devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding companys standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

Overview

10
years of professional experience

Work History

B Pure Juices
Nogales, AZ

Customer Service Associate
07.2022 - Current

Job overview

Sell blended fruit smoothie and other menu items.

Provide specific information of the menu and answer customer questions in an educated manner

Receive phone calls and assemble online orders as well as walk-ins

Collect payments by accepting cash and or card and make change for cash customers

Maintain a safe and clean environment while working in fast-paced conditions

Fitness Express
Nogales, AZ

Sales Associate
10.2017 - 09.2022

Job overview

Greet and check-in members

Provide information of facilities rules and regulations

Maintain equipments and surroundings clean at all times

Answer phone inquiries and provide exceptional customer service

Process payments using a point-of-sale system and maintain accurate records

Home Depot
Nogales, AZ

Cashier
08.2015 - 03.2016

Job overview

  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Kmart, Sears Holding
Nogales, AZ

Sales Associate
01.2014 - 08.2015

Job overview

  • Sort and stock products on shelves and racks
  • Scanning inventory and counting accurately
  • Provided accurate information about products, prices and services.
  • Assisted customers with product selection, sizing and styling.

Education

Rio Rico High School
Rio Rico, AZ

High School Diploma
05.2013

University Overview

Skills

  • Detail Oriented
  • Bilingual customer support
  • Problem-solving abilities
  • Compassionate and empathetic
  • Organizational Skills
  • Time Management
  • Positive attitude
  • Adaptability to stressful situations

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Customer Service Associate
B Pure Juices
07.2022 - Current
Sales Associate
Fitness Express
10.2017 - 09.2022
Cashier
Home Depot
08.2015 - 03.2016
Sales Associate
Kmart, Sears Holding
01.2014 - 08.2015
Rio Rico High School
High School Diploma
Yuriko Sanchez