Yurima SANCHEZ
Baltimore,MD
Summary
Motivated professional with a commitment to top-tier performance. Strong leadership and motivational skills in addition to a focus on customer satisfaction. Maximizes quality assurance through compliance with regulatory guidelines end training initiatives. Unwavering commitment to customer satisfaction, with the ability to build productive relationships, resolve complex issues, and win customer loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager of Operations
Maryland Countertop Corp, Baltimore, MD
08.2022 - Current
- Managed daily operations of the organization, including directing personnel, budgeting, planning, organizing and scheduling activities.
- Established work schedules, ensuring job tasks were effectively assigned and completed property.
- Maintained professional working relationships and promoted open lines of communication with staff.
- Managed the daily operations of multiple departments to maximize efficiency.
- Conducted regular staff meetings to discuss operational issues and provide feedback on performance.
Supervisor
Amazon
05.2020 - 07.2022
- Trained new employees on company policies, procedures and work Ethics.
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Delegated tasks to team members according to Individual strengths.
- Motivated employees to reach highest professional potential.
- Oversaw the training of new employees on job responsibilities and expectations.
- Communicated employee, customer and work place needs to managers.
- Set performance goals for staff members and helped teams meet important deadlines.
Operator
Under Armour
09.2018 - 05.2020
- Reported any problems or malfunctions with machines or tools immediately upon discovery.
- Ensured timely completion of all production tasks.
- Trained new operators on equipment operations.
- Collaborated with operators as apart of a team, keeping projects on task.
Education
Associate of Applied Science - History And Information
Enrique José Varona
Havana, Cuba07.2002
Skills
- Decision-Making
- Vender Relations
- Quality Assurance
- Risk Management
- Conflict Resolution
Languages
English
Full Professional
Spanish
Native or Bilingual
Certification
Construction Safety and Health - U.S. Department of Labor (DOL) - 30 Hour Course
Timeline
Manager of Operations
Maryland Countertop Corp, Baltimore, MD
08.2022 - Current
Supervisor
Amazon
05.2020 - 07.2022
Operator
Under Armour
09.2018 - 05.2020
Associate of Applied Science - History And Information
Enrique José Varona
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