YURITCI Zavala Salazar
Sarasota
Summary
Dedicated professional with exceptional customer service skills and a strong work ethic. Experienced in guest engagement and cash handling, ready to enhance dining experiences through effective team collaboration.
Overview
9
9
years of professional experience
Work History
Server
Napa’s Restaurant
01.2026 - 04.2026
- Provided exceptional customer service to enhance dining experiences.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Managed multiple tables efficiently during peak hours, maintaining a positive atmosphere.
- Assisted in training new servers on menu items and restaurant procedures.
PSA
Sarasota Memorial Hospital
02.2020 - 10.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Assistant Manager
Jersey Mike's Subs
02.2017 - 02.2020
- Led training initiatives for new staff, enhancing onboarding efficiency and team integration.
- Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
- Developed scheduling systems to optimize labor costs while maintaining service levels.
- Implemented customer feedback mechanisms, driving improvements in service quality and satisfaction.
- Coordinated marketing efforts for local promotions, increasing community engagement and brand visibility.
- Mentored junior staff, fostering a collaborative work environment and enhancing team skill sets.
- Ensured compliance with health and safety regulations, promoting a safe dining experience for customers and employees.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
Education
High School Diploma -
Suncoast Technical College
Sarasota, FL05.2017
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- Hospitality service expertise
- Team collaboration
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Server
Napa’s Restaurant
01.2026 - 04.2026
PSA
Sarasota Memorial Hospital
02.2020 - 10.2022
Assistant Manager
Jersey Mike's Subs
02.2017 - 02.2020
High School Diploma -
Suncoast Technical College