Yuritzy Alifano
Woodstock,IL
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
3
3
years of professional experience
Work History
Teller
Home State Bank & Trust
Crystal Lake, IL
06.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Guest Advocate
Target
11.2021 - 06.2024
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Optimized store operations by assisting with opening or closing procedures as needed.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
Education
Associate of Arts - Accounting And Business Management
McHenry County College
05.2025
Skills
- Exceptional communication
- Strong empathy
- Stress Tolerance
- Guest Relations
- Money handling abilities
- Calm and Professional Under Pressure
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Teller
Home State Bank & Trust
06.2024 - Current
Guest Advocate
Target
11.2021 - 06.2024
Associate of Arts - Accounting And Business Management
McHenry County College
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