Yurley Campo

• Supported clients in addressing questions related to insurance policies and coverage alternatives.
• Provided support during policy renewals, ensuring timely communication with clients.
• Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
• Performed administrative tasks such as filing paperwork, updating databases and generating reports.
• Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
• Assisted clients with inquiries regarding insurance policies and coverage options.

• Maintained accurate cash flow by managing daily register reconciliations and deposits.
• Managed inventory levels of products to support effective stock replenishment strategies.
• Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.

• Managed reservations, waitlists, and special requests for large parties.
• Answered telephone to provide dining information and take reservations.
• Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

• Collaborated with academic departments across campus to ensure alignment of curricula with current trends in professional development.
• Developed and implemented continuing education programs for adult learners.
• Coordinated special events such as conferences, seminars, or webinars related to professional development topics.
• Researched industry trends related to continuing education topics and best practices.
• Designed surveys to evaluate the effectiveness of continuing education courses offered by the institution.
• Facilitated registration processes for participants in various programs.
• Directed activities of admissions, registration and career services departments.
• Planned, administered and controlled budgets.
• Recruited, hired and oriented departmental staff.
• Developed curricula and recommended curricula revisions to improve student learning outcomes.

• Conducted one-on-one advising sessions to address student concerns.
• Developed resources for students seeking academic support services.
• Advised students on course selection according to their individual interests and abilities.
• Monitored student progress by discussing educational goals, grades and performance.
• Provided guidance and support to students on academic, career, and personal issues.
• Provided guidance on university policies and procedures.

Facilitate Director Unit in managing education and investigation efforts and initiatives.

Facilitated teaching-assistance agreements with educational institutions at Military Hospital.

Coordinated institutional induction programs for medical students and allied health professionals.

Managed rotations for interns and residents in internal medicine, obstetrics, general surgery, and pediatrics.

Supported Continuing Education programs to enhance professional development opportunities.