Summary
Work History
Skills
Timeline
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Yu. Su Wei

17233 15th NE Shoreline ,WA

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at IHOP. Proven ability to enhance guest engagement and satisfaction through personalized service and effective cash handling. Recognized for adapting quickly to busy shifts, resulting in improved dining experiences and increased sales.

Work History

Server

IHOP
  • Provided exceptional customer service by promptly addressing guest inquiries and ensuring satisfaction.
  • Collaborated with kitchen staff to ensure timely and accurate order delivery.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Assisted in training new servers on menu items and service protocols.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server

Thai Kitchen
  • Processed payments efficiently, handling cash and credit transactions accurately.
  • Adapted quickly to changing priorities during busy shifts to maintain service flow.
  • Recommended menu items based on customer preferences, improving sales through personalized service.
  • Implemented feedback from guests to refine service techniques, enhancing overall dining experience.

Skills

Strong work ethic

Exceptional customer service

Cash handling

Guest engagement

Hospitality service expertise

Timeline

Server

IHOP

Server

Thai Kitchen

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Yu. Su Wei