Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
YUSUF SHAFIU YUSUF

YUSUF SHAFIU YUSUF

LUBBOCK TEXAS

Summary

Dynamic sales professional with a proven track record on SALES CALLS, excelling in customer engagement and objection handling. Leveraging strong research and analysis skills, I consistently meet sales targets while fostering teamwork and collaboration. Adaptable and dedicated, I thrive in fast-paced environments, enhancing client satisfaction and loyalty.

Overview

4
4
years of professional experience

Work History

Sales Agent

SALE REMOTE
08.2025 - Current
  • Remote cold/ warm sales calls to close clients
  • Engaged customers through effective communication to identify needs and recommend suitable products.
  • Set up appointments with interested customers according to schedule availability.
  • Navigated multiple software platforms concurrently while engaging customers in conversations, enhancing multitasking skills in a fast-paced environment.
  • Documented customer interactions and transactions, maintaining accurate records of all dealings.
  • Utilized sales techniques to build customer interest and close sales.

Portfolio Manager

Family Business
02.2022 - Current
  • Improved trade analysis accuracy by implementing advanced data collection and processing methodologies.
  • Enhanced market understanding with thorough research on global economic indicators and policy changes.
  • Analyzed data on price, stability and other factors affecting investment programs to incorporate into investment decisions.
  • Portfolio analysis and investment.

Sales Agent

LAVIXO
05.2024 - 08.2025
  • Developed and maintained strong customer relationships to drive sales growth.
  • Conducted product demonstrations to educate customers on features and benefits.
  • Collaborated with team members to create effective sales strategies and promotions.
  • Utilized CRM software to track interactions, optimize sales processes, and maintain accurate records of customer engagements.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Customer Service Representative

PHEONOX HOTEL
05.2023 - 08.2023
  • Managed reservations and check-ins efficiently, enhancing guest experience and satisfaction.
  • Collaborated with housekeeping to ensure timely room readiness for guests.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Education

Bachelor of Arts - BUSSINESS ADMINISTRATION

ANADOLU UNIVERSITY
06-2025

Master of Science - INTERDISCIPLINARY STUDIES

Texas Tech University
Lubbock, TX
06-2027

Skills

  • Cold calling
  • CRM software usage
  • Sales strategies
  • Objection handling
  • Sales presentations
  • Resilience under pressure
  • Research and analysis
  • Excellent Communication/Intercultural
  • Punctuality and work ethic
  • Teamwork and collaboration
  • Digital literacy

Languages

English
Proficient
C2
Turkish
Advanced
C1
Arabic
Elementary
A2
Hausa
Native or Bilingual
Hausa
Native or Bilingual

Timeline

Sales Agent

SALE REMOTE
08.2025 - Current

Sales Agent

LAVIXO
05.2024 - 08.2025

Customer Service Representative

PHEONOX HOTEL
05.2023 - 08.2023

Portfolio Manager

Family Business
02.2022 - Current

Bachelor of Arts - BUSSINESS ADMINISTRATION

ANADOLU UNIVERSITY

Master of Science - INTERDISCIPLINARY STUDIES

Texas Tech University

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