Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yuto Takahashi

Provo,UT

Summary

Capable and experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems. Dependable IT help desk personnel with a past experience in the States Army. Successfully assists end-users with complex technical issues. Communicates complicated concepts clearly and professionally handles wide-ranging questions. Goal-oriented IT professional with significant success in planning, analyzing and implementing of security plans and initiatives. Excel in developing comprehensive, secure network designs and systems. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

1
1
year of professional experience

Work History

IT Help Desk Technician

The U.S. Army
Kanagawa , Japan
08.2023 - 09.2024
  • Oversaw daily performance of computer systems.
  • Maintained positive working relationship with fellow staff and management.
  • Answered user inquiries to resolve computer software or hardware operation problems.
  • Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
  • Served as first point of contact for incoming technical service calls and emails.
  • Installed and configured new hardware, software and peripheral devices.
  • Performed regular maintenance tasks such as virus scans, system backups, disk cleanups.
  • Installed and performed minor repairs to hardware, software or peripheral equipment.
  • Used proactive monitoring procedures and tools to identify problem prevention opportunities.

Education

Bachelor of Science - Cybersecurity

Ensign College
Salt Lake City, UT
12-2024

Bachelor of Arts - Law

Keio University
Minato, Tokyo, Japan
03-2023

Skills

  • Virtualization Technologies
  • System Diagnostics
  • Remote Support
  • Asset Management
  • Protecting Networks
  • Regulatory Compliance
  • Monitoring Computer Viruses
  • Encryption
  • Data Security
  • Cybersecurity Analysis
  • System Administration
  • Python
  • SQL

Timeline

IT Help Desk Technician

The U.S. Army
08.2023 - 09.2024

Bachelor of Science - Cybersecurity

Ensign College

Bachelor of Arts - Law

Keio University
Yuto Takahashi