Yuxi Liu
Alhambra
Summary
Bilingual administrative professional with experience in office administration, financial recordkeeping, customer service, and government operations. Proficient in Microsoft Excel, Word, Outlook, and QuickBooks. Experienced in processing payments, reviewing documents, maintaining accurate records, and supporting daily office operations. Reliable, organized, and detail-oriented.
Overview
12
12
years of professional experience
Work History
MOTOR VEHICLE REPRESENTATIVE(MVR)
Department of Motor Vehicles (DMV)
Los Angeles
12.2024 - Current
- Processed driver license and vehicle registration transactions by reviewing applications, verifying documents, and entering information into DMV systems.
- Collected fees, penalties, and taxes through cash, check, debit card, and credit card payments while maintaining accurate transaction records.
- Balanced daily receipts and reconciled transactions with system reports to ensure accuracy and resolve discrepancies.
- Reviewed applications and supporting documents for completeness and compliance with DMV requirements.
- Maintained confidential customer and financial information in accordance with departmental policies and procedures.
- Assisted customers with payment questions, renewal requirements, and transaction-related issues.
Cashier (On-Demand)
Target
Pasadena
10.2024 - 11.2025
- Handled daily cash, credit card, and debit card transactions while maintaining accurate payment records.
- Assisted customers with checkout, returns, exchanges, and transaction-related questions.
- Counted and balanced the cash drawer at the beginning and end of assigned shifts and verified receipts against register reports.
- Maintained a clean and organized work area and followed company policies regarding cash handling, customer service, and loss prevention.
Operations Manager
ACS Material LLC
Pasadena
04.2018 - 05.2024
- Processed customer orders, coordinated shipments, and maintained accurate sales and order records.
- Responded to customer inquiries regarding products, orders, invoices, and technical information, and resolved billing and account-related issues.
- Processed domestic and international purchase orders and coordinated with suppliers regarding pricing, delivery schedules, and inventory availability.
- Managed accounts receivable and accounts payable activities, prepared invoices, processed customer payments, and followed up on outstanding balances.
- Received customer checks, prepared bank deposits, verified payments, and recorded transactions in QuickBooks and internal systems.
- Maintained financial records and reconciled payments with invoices to ensure accuracy and completeness.
- Supervised daily office operations and coordinated with warehouse staff to ensure accurate order fulfillment and shipping.
- Prepared spreadsheets and reports using Microsoft Excel to track sales, payments, inventory, and operational activities.
Office Assistant
Win Win International Inc
El Monte
05.2016 - 04.2018
- Prepared quotations and pricing information for customers and maintained related business records.
- Coordinated study tours and cultural exchange programs between the United States and China.
- Assisted with event planning, logistics coordination, scheduling, and promotional activities.
- Maintained participant records, registration information, and supporting documentation.
- Responded to inquiries from students, parents, and partner organizations and resolved routine issues in a timely manner.
- Provided administrative support, organized files, maintained spreadsheets using Microsoft Excel, prepared documents using Microsoft Word, and assisted with day-to-day office operations.
- Assisted with promotional materials and drafted content for the company’s WeChat public account and other business communications.
Customer Service/Cashier
WorldCPS.com Shipping Center
Temple City
04.2015 - 04.2016
- Processed cash, credit card, and other customer payments while maintaining accurate transaction records.
- Assisted customers with shipping services, package tracking, and shipping-related documentation.
- Prepared and reviewed shipping forms, customs documentation, and related business records.
- Monitored inventory levels, ordered shipping and office supplies, and maintained adequate stock to support daily operations.
- Filed and followed up on damage claims, maintained claim records, and coordinated with carriers to resolve issues.
- Responded to customer inquiries and assisted with day-to-day office and shipping center operations.
Office Assistant/Restaurant Manager
US National Realty/Kung Fu King Restaurant
Temple City
06.2014 - 04.2015
- Provided administrative support for US National Realty and assisted with restaurant operations for Kung Fu King, two businesses under the same ownership.
- Maintained property files, organized records, scheduled appointments, and assisted with daily office operations.
- Responded to customer inquiries and prepared business documents and correspondence.
- Managed inventory, ordered supplies, and worked with vendors to support business operations.
- Supervised staff during evening restaurant operations, coordinated work schedules, and trained new employees.
- Maintained daily sales records and assisted with payroll and employee time records.
- Resolved customer concerns and assisted with day-to-day operations.
Producer Assistant
Marry to the West (Temporary Project)
Temple City
01.2014 - 06.2014
- Assisted the producer with location scouting, filming logistics, and coordination of production activities.
- Tracked production income and expenses, monitored project budgets, maintained expense records, and organized receipts and supporting documentation for financial reporting.
- Recorded and monitored expenses related to filming locations, catering, transportation, equipment, and other production activities.
- Assisted with payroll processing for cast and crew members and maintained payment records.
- Coordinated communication between cast, crew, vendors, and production staff to support daily filming operations.
- Assisted with administrative tasks, recordkeeping, and general production support.
Education
Associate of Arts - Social And Behavioral Science
Pasadena City College
Pasadena, CA12-2025
Some College (No Degree) - Child Development
California State University, Los Angeles
Los Angeles, CASkills
- Bilingual: English and Mandarin
- Proficient in Windows and macOS
- Proficient in Microsoft Excel, Word, Outlook, and QuickBooks
- Intuit Bookkeeping Certificate
- QuickBooks Online Payroll Certification
- Experience with cash handling, payment processing, recordkeeping, and document review
- Strong time management and organizational abilities
- Detail-oriented with a high level of accuracy
- Excellent customer service skills
- Fast learner, adaptable to new environments
- CPR/AED/First Aid Certified
Timeline
MOTOR VEHICLE REPRESENTATIVE(MVR)
Department of Motor Vehicles (DMV)
12.2024 - Current
Cashier (On-Demand)
Target
10.2024 - 11.2025
Operations Manager
ACS Material LLC
04.2018 - 05.2024
Office Assistant
Win Win International Inc
05.2016 - 04.2018
Customer Service/Cashier
WorldCPS.com Shipping Center
04.2015 - 04.2016
Office Assistant/Restaurant Manager
US National Realty/Kung Fu King Restaurant
06.2014 - 04.2015
Producer Assistant
Marry to the West (Temporary Project)
01.2014 - 06.2014
Associate of Arts - Social And Behavioral Science
Pasadena City College
Some College (No Degree) - Child Development
California State University, Los Angeles