Yveline Raphael
Silver Spring,MD
Summary
Empathetic, friendly, effective and motivated professional combines with extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Capitol Medical Group
, MD
09.2022 - 08.2024
- Handled general office duties to support administrative staff during peak hours.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Organized charts, documents and supplies to maintain team productivity.
- Registered new patients into practice management software program accurately entering demographic information.
- Prepared treatment rooms for patient examinations.
Register Medical Assistance (RMA)
Caremax Medical Centers
Miami, FL
08.2018 - 05.2021
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Handled general office duties to support administrative staff during peak hours.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Collected samples from patients for laboratory testing purposes.
- Measured vital signs and took medical histories to prepare patients for examination.
Front Desk Receptionist
Caremax Medical Centers
Miami, FL
08.2016 - 07.2018
- Scheduled patients appointments
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Received incoming calls and coordinated with staff to fulfill patient requests.
- Updated patient information in databases regularly to ensure accuracy of records.
- Greeted visitors to provide information and direct to appropriate personnel.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Education
High School Diploma -
North Miami Beach Senior Highschool
Miami, FLMiami Dade College
Miami, FLMedical Assistant
Solidaridad Sin Fronteras
MiamiPhlebotomy, Patient Care And Electrocardiogram
Solidaridad Sin Fronteras
Skills
- Knowledge of medical terminology
- Teamwork and collaboration
- Customer service
- Verbal communication
- First Aid/CPR BLS certified
- Active listening
- Written communication
- Friendly, positive attitude
- MS office
- EKG, Phlebotomist, Patient Care
Timeline
Medical Assistant
Capitol Medical Group
09.2022 - 08.2024
Register Medical Assistance (RMA)
Caremax Medical Centers
08.2018 - 05.2021
Front Desk Receptionist
Caremax Medical Centers
08.2016 - 07.2018
High School Diploma -
North Miami Beach Senior Highschool
Miami Dade College
Medical Assistant
Solidaridad Sin Fronteras
Phlebotomy, Patient Care And Electrocardiogram
Solidaridad Sin Fronteras
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