Summary
Overview
Work History
Education
Skills
Timeline

Yvelises Steidell Giordano

Cypress,TX

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

39
39
years of professional experience

Work History

Dispatch Operator

JSM & Associates, P.O
11.2021 - Current

Directing crew to trouble shooting areas. Data entry of all Pre-Maintenance and Houston City calls and entering into HEXOGen system. Ensuring open communication with work crew and upper management.

Service Writer

Harley Davidson Woodlands
03.2020 - 10.2021

Greet customer, write up service orders for Harley Bike. Keep in close contact with customer in processes of motorcycle work. Take detail information of motorcycle issues and relay to technician. Help in sales for trades and evaluate motorcycle.

Dental Assistant

Dr. Acker, Cortes and Heffez
12.1999 - 04.2001

Assist in four handed dentistry, charting, oral surgery, sterilize instruments and prepare operating room for procedures, maintain infection control regulated by OSHA.

Dental Assistant

Marine Dental Services
02.1996 - 06.1997

Assist in four handed dentistry, charting, oral surgery, sterilize instruments and prepare operating room for procedures, maintain infection control regulated by OSHA.

Administration Assistant, Secretarial, Receptionist, Filing, Clerk and Cashier

A.C.E
02.1993 - 11.1995

Responsibilities in answer phones, typed letters and memos, implemented projects given by Assistant Vice President and Managers: liaison to upper management. Maintaining filing system. Update and maintain office policies and procedures. Set up meetings and direct clients to their destination for meetings. Setting up travel plan for upper management.

Clearance Clerk

Industrial bank of Japan/Schroder Bank and Trust
08.1989 - 02.1991

Cleared and release of security settlements, affirmed
present and future money trades.

Administration Assistant/Secretary

11.1987 - 08.1989

Responsibilities in answer phones, typed letters and memos, implemented projects given by Assistant Vice President and Managers: liaison to upper management. Maintaining filing system. Update and maintain office policies and procedures. Set up meetings and direct clients to their destination for meetings. Setting up travel plan for upper management.

Telex Operator/ Data Entry

Garvin Guy Butler Traders
06.1985 - 08.1987

Opened computer for world brokerage trade. Inputting data to all computers of daily trade acts. Sending trade deals via telex’s computer to brokerage firm, cross country and world wide.

File clerk

Seaboard Surety Company
07.1984 - 06.1985

Retrieve missing files, work with upper management insuring files are returned to their proper place for future retrieval.

Education

Word Processing Certificate -

Drake Business School
11.1999

Deans List, Outstanding Attendance and 4.0 GPA

Certificate of completion -

US Marine Corp /Naval Dental Program
07.1995

States Marine Corps/Naval Dental U.S. Marine Corps Air, , Red Cross “A” List

Diploma - NJROTC

Curtis High School
1984

Skills

  • Customer Experience
  • Written Communication
  • Organizational Skills
  • Document Scanning
  • Schedule Preparation
  • Enter New Data
  • Customer Service
  • Greeting Visitors
  • Clerical Support
  • Organize Files
  • Office Supplies and Inventory
  • Closing Tickets
  • Microsoft Office
  • Dispatch Operations

Timeline

Dispatch Operator - JSM & Associates, P.O
11.2021 - Current
Service Writer - Harley Davidson Woodlands
03.2020 - 10.2021
Dental Assistant - Dr. Acker, Cortes and Heffez
12.1999 - 04.2001
Dental Assistant - Marine Dental Services
02.1996 - 06.1997
Administration Assistant, Secretarial, Receptionist, Filing, Clerk and Cashier - A.C.E
02.1993 - 11.1995
Clearance Clerk - Industrial bank of Japan/Schroder Bank and Trust
08.1989 - 02.1991
Administration Assistant/Secretary -
11.1987 - 08.1989
Telex Operator/ Data Entry - Garvin Guy Butler Traders
06.1985 - 08.1987
File clerk - Seaboard Surety Company
07.1984 - 06.1985
Drake Business School - Word Processing Certificate,
US Marine Corp /Naval Dental Program - Certificate of completion,
Curtis High School - Diploma, NJROTC
Yvelises Steidell Giordano