Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
20
20
years of professional experience
Work History
Food Service Worker
Northside Hospital Forsyth
03.2021 - Current
Greeted customers at counter to fulfill requests and answer questions.
Adhered to patient special diets and provided supplementary drinks under nursing staff supervision.
Developed and maintained positive relationships with customers to enhance service.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Made food according to standard recipes with requested changes for customer satisfaction.
Sanitized dining ware and kitchen equipment according to health code standards.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company
Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
Maintained clean environment with due consideration to health and safety issues and infection control policy.
Greeted and assisted patients with check-in procedures.
Trained new staff on filing, phone etiquette and other office duties.
Manager
Panera Bread
06.2003 - 03.2021
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Maintained professional, organized, and safe environment for employees and patrons
Education
Associate of Applied Science - Medical Radiologic Technology
Georgia State University
Atlanta, GA
05.2024
Skills
Rotation Procedures
Feeding Assistance Expertise
Supporting Daily Living Needs
Machinery Upkeep
Attention to Detail
Cleaning and Sanitizing
Inventory Control
Shipment Receipt
Medical Terminology
Personal Care Assistance
Critical Thinking
Accomplishments
Supervised team of 30 staff members.
Resolved product issue through consumer testing.
Achieved Result through effectively helping with Task.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Documented and resolved Issue which led to Results.
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Food Service Worker
Northside Hospital Forsyth
03.2021 - Current
Manager
Panera Bread
06.2003 - 03.2021
Associate of Applied Science - Medical Radiologic Technology