Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yvette Allen

Pilot Mountain

Summary

Customer-focused Customer Service Representative skilled in client relations, troubleshooting, and inventory management. Enhances customer satisfaction through effective guidance and support while driving sales through tailored product recommendations.

Overview

26
26
years of professional experience

Work History

Customer Service Representative

Talley's Custom Frame Shop
Mount Airy
07.2020 - 05.2026
  • Handled customer inquiries via phone, email, and in-person interactions to provide timely support.
  • Guided customers in selecting custom framing options and materials to enhance satisfaction.
  • Recognized opportunities for upselling additional products or services tailored to customer needs.
  • Collaborated with team members to ensure timely project completion.
  • Maintained organized inventory of framing supplies and tools.

Tutor

Pilot Mountain Public Schools
Pilot Mountain
01.2015 - 03.2020
  • Assessed student progress through regular evaluations and feedback sessions, tailoring support to meet individual learning needs.
  • Implemented educational tools and resources for interactive learning experiences, fostering a dynamic and supportive learning environment.
  • Collaborated with teachers to align tutoring strategies with curriculum goals, enhancing student engagement and understanding.

Kennel Associate

University Pkwy Animal Hospital
Winston-Salem
10.2000 - 05.2005
  • Managed patient scheduling and appointment confirmations to ensure smooth clinic operations.
  • Processed patient information and maintained secure, accurate records for compliance and patient care.
  • Oversaw inventory management and coordinated timely ordering to support clinic supply needs.

Education

Bachelor of Arts - Science

UW-River Falls
River Falls, WI
11-1995

High School Diploma -

Plymouth Comprehensive High School
Plymouth, WI
06-1991

Skills

  • Customer service
  • Customer relationship management
  • Product knowledge
  • Order processing
  • Inventory management
  • Troubleshooting
  • Team collaboration
  • Time management
  • Client relations

Timeline

Customer Service Representative

Talley's Custom Frame Shop
07.2020 - 05.2026

Tutor

Pilot Mountain Public Schools
01.2015 - 03.2020

Kennel Associate

University Pkwy Animal Hospital
10.2000 - 05.2005

Bachelor of Arts - Science

UW-River Falls

High School Diploma -

Plymouth Comprehensive High School
Yvette Allen