Yvette Barco
Las Vegas,NV
Summary
Experienced Sales Consultant with a strong background in sales, customer service, and clerical support. Proven track record of exceeding sales targets and building lasting relationships with clients by delivering exceptional service and personalized solutions. Adept at managing administrative tasks, maintaining client records, and ensuring smooth operations. Passionate about promoting wellness and beauty services while ensuring a positive, seamless client experience. Ready to contribute my expertise to a dynamic team and drive business growth.
Overview
11
11
years of professional experience
Work History
Product Support Specialist
MoveDocs
01.2025 - Current
- Provided timely and effective technical support to customers via phone, email, and chat, resolving over 100 inquiries daily.
- Conducted thorough troubleshooting and problem-solving to identify root causes of software issues and developed solutions to prevent future occurrences.
- Deliver training to both internal and external users on the MoveDocs platform.
Intake Coordinator
Levin & Nalbandyan Trial Lawyers
05.2023 - 08.2024
- Interviewing prospective clients by phone and email to become familiar with their cases.
- Conducting basic research to investigate whether prospective clients’ claims have merit.
- Evaluating prospective clients’ claims to determine whether they’re in line with the areas of practice and experience of the firm.
- Networking with law firms in other areas of specialty to grow referrals.
Front Receptionist
DryBar
12.2022 - 04.2023
- Ensure client information is recorded with accuracy and timeliness.
- Organize and execute shop flow between clients and team members.
- Optimize and maximize appointments with reservation system and ensure timely communication with team.
- Balance cash drawer at opening and closing.
- Assist stylist with their needs to improve efficiency.
Visual Security Officer
Bloomingdales
11.2019 - 04.2020
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Monitored premises and recorded activity in daily officer reports.
Sales Consultant
AT&T
12.2013 - 01.2015
- Maintain strong knowledge of all products, accessories, pricing plans, promotions, service features.
- Maintain knowledge of all competitive offers.
- Listened to customers to understand needs and refer to optimal services.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
Education
High School Diploma -
Atwater High School
Atwater, CA2005
Skills
- Customer Liaison
- Data entry
- Excellent communication skills
- Ability to work independently
- Phone and email etiquette
Languages
Spanish
Native or Bilingual
Timeline
Product Support Specialist
MoveDocs
01.2025 - Current
Intake Coordinator
Levin & Nalbandyan Trial Lawyers
05.2023 - 08.2024
Front Receptionist
DryBar
12.2022 - 04.2023
Visual Security Officer
Bloomingdales
11.2019 - 04.2020
Sales Consultant
AT&T
12.2013 - 01.2015
High School Diploma -
Atwater High School
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