YVETTE BROWN
Springfield Public Schools
Springfield,MA
15
years of professional experience
Detail-oriented administrative professional with expertise in office management, scheduling, and communication. Manages multiple tasks effectively to ensure operational efficiency and support for executive teams. Strong collaborator who adapts to evolving needs, contributing to the achievement of organizational objectives and a positive workplace culture.
Work History
ADMINISTRATIVE ASSISTANT
11 Months- Coordinated meetings, prepared documents, and managed calendars to support school leadership's operational needs.
- Strengthened communication by managing inquiries and ensuring timely responses.
- Improved office efficiency with streamlined administrative processes and record-keeping systems.
- Monitored staff leave and organized office supply procurement to maintain smooth administrative functions.
- Managed inquiries and ensured timely responses to enhance communication within the school community.
ATTENDANCE CLERK
1 Year 4 Months- Manage daily student attendance with 100% accuracy and timeliness to meet district and state reporting deadlines.
- Managed daily student attendance with 100% accuracy, ensuring compliance with district and state reporting deadlines.
- Coordinate enrollment, scheduling, and withdrawals using student information systems, and validate and correct student data for compliance.
- Prepare and process confidential student records requests while maintaining adherence to FERPA and district guidelines.
- Generated and analyzed attendance and scheduling reports to identify errors and monitor chronic absences, facilitating informed administrative decisions.
- Oversaw front office operations, handling phone inquiries, visitor management, dismissal changes, and safety drill procedures to maintain a safe and efficient environment.
- Provide exceptional customer service to students and parents, fostering a welcoming environment and enhancing communication throughout the school.
PARAPROFESSIONAL IN Trainings
9 Months- Supported classroom instruction by assisting teachers with student learning activities and providing small group support, enhancing student engagement and understanding.
- Collaborated with staff to create a positive, inclusive learning environment, fostering student participation and belonging.
- Assisted with record-keeping and administrative tasks to maintain accuracy and compliance with school procedures.
- Assisted with record-keeping and administrative tasks, ensuring accuracy and compliance with school procedures for effective operations.
SCHEDULING Clerking
5 Years- Optimized scheduling workflows by introducing efficient software tools and organizational methods.
- Minimized appointment conflicts through precise calendar management, ensuring seamless scheduling.
- Coordinated staff schedules to ensure adequate coverage during peak times, boosting team productivity.
- Maintained detailed records of appointments, reschedules, and cancellations to enhance operational accountability.
- Acted as liaison between departments, promptly resolving scheduling inquiries to facilitate effective communication.
OFFICE Coordinators
4 Years 6 Months- Directed daily office operations, overseeing workflow and task delegation to support staff effectiveness.
- Directed daily office operations, overseeing workflow, delegating tasks, and supporting staff.
- Implemented streamlined filing systems and organizational practices, increasing efficiency.
- Coordinated office meetings and events to ensure smooth execution and optimal scheduling.
- Maintained communication channels across departments to enhance collaboration.
ADMINISTRATIVE ASSISTANT
5 Years 8 Months- Supported school leadership by scheduling meetings, preparing documents, and managing calendars to facilitate effective decision-making.
- Strengthened communication by managing inquiries and ensuring timely responses.
- Improved office efficiency with streamlined administrative processes and record-keeping systems.
- Monitored staff leave requests for sick, vacation, and personal days. (sick, vacation, and personal days) and managed office supply procurement.
- Strengthened communication by managing inquiries and providing timely responses to enhance stakeholder engagement.
Education
ASSOCIATE OF SCIENCE - MEDICAL INSURANCE BILLING & CODING
HIGH SCHOOL DIPLOMA - General Studies
Skills
Appointment & Schedule Coordination
Administrative & Data Management
Deadline & Workload Prioritization
Front Office & Customer Service
Record Keeping
Communication & Team Collaboration.
Customer service
Data entry
Computer skills
Data analysis
Timeline
ADMINISTRATIVE ASSISTANT
Springfield Public Schools
12.2025 - CurrentRead More
ATTENDANCE CLERK
Cobb County School District
07.2024 - 11.2025Read More
PARAPROFESSIONAL IN Trainings
Springfield Public Schools
09.2023 - 06.2024Read More
SCHEDULING Clerking
Cobb County School District
08.2018 - 08.2023Read More
OFFICE Coordinators
Life Skills Community Center
09.2017 - 03.2022Read More
ADMINISTRATIVE ASSISTANT
Springfield Public Schools
10.2011 - 06.2017Read More
Everest Institute
ASSOCIATE OF SCIENCE from MEDICAL INSURANCE BILLING & CODING
Read More
Technical High School
HIGH SCHOOL DIPLOMA from General Studies
Read More